The healthcare sector is being transformed by the digitalization as it revolutionizes way medical services are delivered. In this context, organizations forced to reinvent themselves. Under pressure generated covid-19 pandemic, accelerated digitization of public and private entities considered a solution. advantages digital transformation facilitating access care, improving quality better finan...

Communities of practice have been heralded as a powerful knowledge management tool, especially for geographically disparate workgroups. Research into knowledge management (KM) in healthcare organizations is a needed research focus, given that differences exist in knowledge and knowledge management processes between healthcare and other organization types. The research presented in this paper ex...

dvanced Access, sometimes referred to as Open Access (see page 199), is a set of principles designed to help practices reduce waiting times for appointments and reduce office-waiting times, two common access barriers in healthcare today. The Advanced Access approach to practice management and scheduling was originally developed by Mark Murray, MD, MPA, and Catherine Tantau, RN, at Kaiser Perman...

Despite high expectations for the value of e-business in healthcare, its adoption remains poorly understood and under-researched. The adoption and effective utilization of e-business in the healthcare industry can potentially lead to many benefits, such as: an increased accessibility to healthcare providers, improved work-flow efficiency, a higher quality of healthcare services, decreased sched...

Data mining has been used intensively and extensively by many organizations. In healthcare, data mining is becoming increasingly popular, if not increasingly essential. Data mining applications can greatly benefit all parties involved in the healthcare industry. For example, data mining can help healthcare insurers detect fraud and abuse, healthcare organizations make customer relationship mana...

Economies of scale, corporate partnerships and a need to increase the efficiency of Information Technology in the Healthcare sector are leading to the construction of Regional Health Information Organizations (RHIOs) across the United States. RHIOs are normally aligned by service provision given by particular healthcare payers (e.g. Blue Cross-Blue Shield, PacifiCare etc.) in particular geograp...

A foundational element of modern healthcare is an evidence-based practice. However, the conduct of research to generate evidence and the subsequent application of research findings are viewed by many Canadian healthcare organizations as separate from healthcare delivery. This mindset impedes effective translation of knowledge into practice. In this article, underlying issues that enable this di...