PROMOTE is a EU project dealing with knowledge management and running in the IST programme, Nr. IST-1999-11658 [IST00]. The overall goal of the project is to develop an integrated framework for process-oriented knowledge management based on the existing business process management toolkit ADONIS, to validate it by developing a product named PROMOTE and to test it with end user companies from th...

It is well acknowledged that Human Resources are one of the most important assets of a company; as a consequence, Competency Management became a well established approach for organizing workforce recruitment, training and development. At the same time, Competency Management is more and more moving towards a tight integration with business and knowledge management frameworks, having a crucial ro...

Activities concerned with the design, planning and execution of services are becoming increasingly complex. This is due to the involvement of many different stakeholders, the complexity of the service systems themselves, and the dynamic nature of their organizational and ICT environments. Service knowledge management helps share and reuse relevant knowledge among the different stakeholders, and...

We usually have only an intuitive sense of what the word coordination means. Importance of studying of the coordination concept and consequently coordination mechanism is important from contemporary advancements in managing businesses – movement from management by business functions to knowledge management by business processes. In this paper I have suggested serious discussion about coordinati...

During the last years, a large number of information and communication technologies (ICT) have been proposed to be supportive of knowledge management (KM). Several KM instruments have been developed and implemented in many organizations that require support by ICT. Recently, many of these technologies are bundled in the form of comprehensive, enterprise-wide knowledge infrastructures. The imple...

This paper investigates and evaluates the process of knowledge transfer in construction projects. Due to the highly competitive nature of business environments, knowledge transfer between organisations has become increasingly popular in recent years. However, although organisations can realise remarkable benefits by transferring knowledge from one unit to another, successful knowledge transfer ...

Organizations are looking at ways to manage their information resources. Both the capture and the use of data created by the organization have come under scrutiny. Part of the concern comes from their desire to enhance the business process and part comes from the explosion of data available to any organization. In this context, the role of committees is being examined both as consumers and prod...