Knowledge Management System (KMS) is information and communication tool that increases the consumption of Knowledge Management (KM). There are different approaches to KMS: Social approach, technological approach, and socio-technical approach. In this paper we develop a theoretical framework by linking the main components of KM System (KMS) from soico-techno perspectives to DeLone and McLean suc...

Purpose – The main purpose of this study is to review the knowledge management literature from a content-related perspective using cluster analysis. Design/methodology/approach – A critical analysis of previous review articles in KM provided a conceptual framework with nine dimensions. A survey was then administered to 120 KM authors asking them to review which dimensions they considered in the...

Knowledge management (KM) plays a key role in the success of several enterprise systems, such as supply chain management (SCM). This paper discusses knowledge-enabled supply chain management (K-SCM) as it enhances the organizations’ expertise in SCM. We propose a framework that integrates KM processes with SCM components. We developed an audit methodology that can be performed to assess the org...

The systematic and effective management of existing knowledge can significantly assist organizations develop quick mechanisms able to respond to various change-driven demands. Knowledge Management (KM) systems have been effectively deployed for more than two decades, incorporating Information Retrieval techniques as well as tacit knowledge utilization. However, traditional KM systems have limit...

Software testing involves the process of detecting software discrepancies so that they can be corrected before they are installed into a live environment supporting operational business units. To better support this complex task of software-testing, this study proposes identifying and applying a knowledge management (KM) approach to software testing. Based on literature review, three frameworks...

The universalistic perspective research on employing a unidimensional knowledge management (KM) strategy has yielded conflicting findings and recommendations in different contexts. This study proposes a contingency model for investigating the effects of KM strategies on KM performance to resolve these contradictions. Drawing on the knowledge-based view (KBV) of the firm, which identifies knowle...

Managing knowledge efficiently and effectively is considered a core competence for organizations to survive in the long run. The capability of organizations to leverage their knowledge resources seems to be one of the most important parameters from the strategic perspective. Nevertheless, the evolution and implementation of Knowledge Management (KM) is still in its infancy in Turkey, leading to...