Engagement has been defined as “the harnessing of organization members’ selves to their work roles” (Kahn, 1990, p. 694). The main objective of this paper is to present the topic of engagement to performance improvement professionals. Specifically, this paper includes (a) engagement definitions and (b) job, organizational, leadership, and individual factors connected to engagement. Next, the au...

a r t i c l e i n f o Two key trends in B2B sales organizations are increased representation by females in sales roles and a shift toward more inside sales positions than has been true in the past. Prior work on multifaceted job satisfaction among salespeople has not fully taken these elements into account. This study furthers the literature by examining the moderating role of gender and inside...

Article: Principals have considerable influence on shaping the role of school counselors with whom they work (Amatea & Clark, 2005; Dollarhide, Smith, & Lemberger, 2007; Ponec & Brock, 2000). Researchers used leadermember exchange theory (Graen & Uhl-Bien, 1995) to examine the relevance of principal-school counselor relationships to school counselors' role definition, job satisfaction, and turn...

Letter to the Editor

introduction: regarding the social and economic changes and developments, the increasing presence of working women in the present society and their important role in the family, paying more attentions to the importance of maternal role among working women who face multiple roles seems to be necessary. hence, the process of maternal role among working women has been investigated in this study. m...

PURPOSE This study examined the factors that predict employees' perceptions of procedural justice in university settings. The paper also reviews the ethical aspects of justice and psychological contracts within employment relationships. DESIGN/METHODOLOGY/APPROACH The study examined the predictors of perceived procedural justice in a two-wave longitudinal sample of 945 employees from 13 unive...

BACKGROUND Job satisfaction of staff is an essential outcome variable in research when describing the work environment of successful hospitals. Numerous studies have evaluated the topic, but few previous studies have assessed the job satisfaction of all staff in hospital settings. It is important to discover if there are any unsatisfied groups of people working in hospitals, the aspects they ar...

characteristics, burnout, and (other-ratings of) performance (N 146). We hypothesized that job demands (e.g., work pressure and emotional demands) would be the most important antecedents of the exhaustion component of burnout, which, in turn, would predict in-role performance (hypothesis 1). In contrast, job resources (e.g., autonomy and social support) were hypothesized to be the most importan...