I t’s often said that if you’re not measuring, you’re not managing, and this includes the world of IT. Software metrics are generally quantitative measures of some property of software or its specifications, and it’s essential that these measurements be objective and reproducible. The metrics we use in IT are as diverse as the activities encompassed within IT, although many practitioners tend t...

In this paper the effect of prolonged use on interaction with a multimodal sys­ tem is studied. The system accepts spoken input as well as pointing input and provides output both in speech and in graphics. We measured the usability of the system in a pre-test / post-test design and made a detailed analysis of the changes in interaction styles. The results of the study show that with practise us...

This paper describes an academic experience of podcasting, which involved a group of students of a course on multimedia communication and human-computer interaction. These students acted both as users of the university’s podcasting service, and as creators of podcasted lessons. A comprehensive analysis based on the evaluation of the effects on student performance, on data from student satisfact...

Connict resolution in planning is the process of constraining a plan to remove harmful interactions that threaten its correctness. It has been a major contributing factor to the complexity of classical planning systems. Traditional planning methods have dealt with the problem of connict resolution in a local and incremental manner, by considering and resolving connicts individually. This paper ...

While there is a growing econometrics literature on the modeling of conflict and the interactions with trade, there has been relatively little evidence modeling the interregional migration behavior of individuals internally displaced by conflicts. The present paper models the flows of households forced to leave their residence because of violent conflicts in Colombia. Results shed light on the ...

In this study, we examined the correlates of individual employee satisfaction with stock ownership in a sample of 37 employee stock ownership plan (ESOP) companies. The results indicated that ESOP satisfaction is a function of five factors: (a) characteristics of the company ESOP, (b) employee status within the ESOP, (c) employee values, (d) interactions between employee and ESOP characteristic...

ecrm (electronic customer relationship management) systems focus on using the web-site as the main interaction channel for businesses to simulate an old fashioned one-to-one direct relationship—high touch—with customers. the purpose of this paper is to propose a model for the relationship between ecrm and e-loyalty by conceptualizing that e-loyalty is influenced by e-satisfaction and e-trus...

Universities face increasing numbers of students leading to increasingly large lectures, and decreasing interaction and collaboration, which are important factors for learning success and satisfaction. The use of IT can help overcoming this challenge by increasing the interaction in large-scale lectures without massively increasing the workload of lecturers. In this research-in-progress paper, ...

BACKGROUND The job demand-control-social support model has been widely studied in western countries but has not been theoretically addressed on health workers of sub-Saharan African countries. Therefore, this study investigates the relationship between Job Demand-Control-Support Model and job satisfaction in specialized teaching hospitals in Ethiopia. METHOD A cross-sectional survey was condu...

The aim of the study is to answer whether 2 predominant values--achievement or social relations--and reactivity influence (a) the importance of work aspects, (b) satisfaction with them and overall job satisfaction, (c) connections between overall job satisfaction and satisfaction with work aspects. Bank employees were investigated with the Strelau Temperament Inventory-Revised by Strelau, Angle...