Purpose Workplace incivility is a common deviant behavior happening in organizational contexts, and it can have serious negative consequences such as decreasing employees’ citizenship (OCB) increasing their turnover intentions. This study aims to test the argument that emotional exhaustion acceptability of workplace act mediators this relationship between OCB Moreover, assumption political skil...

This work proposes identity theory as a novel theoretical lens for understanding frontline employees' responses to customer incivility in tourism and hospitality. We advance pertinent research by demonstrating that constitutes dual threat (individual/collective threat) employees. Two experimental studies reveal that: towards individual affects their psychological more adversely than citizenship...

While much is known about the prevalence and impact of incivility in workplace, relatively less those who instigate workplace incivility. This research aims to investigate instigation through a moral lens by examining roles other-condemning emotions (contempt, disgust, anger) appraisals coworkers’ morality as predictors this behavior at work. In Study 1, we used structural equation modeling ana...

Incivility within social work education reflects patterns seen across higher and society. Previous has found that faculty are reluctant to report incivility have limited confidence in their ability address it effectively. In order potential solutions, this paper uses qualitative data (n = 164) drawn from a larger survey of the United States. The exploratory analysis focuses on strategies use wh...

The research for this study examined the extent to which organisational factors, represented by perceived support and workplace incivility, individual core self-evaluation (CSE), predicted intrapreneurship. key hypothesis was that CSE would be associated with intrapreneurship incivility serially mediate relationship. Participants were 410 working adults who volunteered complete a series of ques...

Abstract Aim To establish the prevalence of incivility within operating theatres, understand its impact on wellbeing, team performance, training, and direct future studies. Method A systematic search was conducted using keywords for in healthcare. Studies reporting from all theatre MDT members were included. Data extraction designed to incivility, compare experiences different specialties, asse...

We provide the first systematic investigation of trends in incivility American politicians on Twitter, a dominant platform for political communication United States. Applying validated artificial intelligence classifier to all 1.3 million tweets made by members Congress since 2009, we observe 23% increase over decade Twitter. Further analyses suggest that rise was partly driven reinforcement le...