background : due to specific conditions in hospitals such as accumulation, existence of disable persons and patients, different and complex equipment, chemical and infectious substances, flammable materials and ionized radiations, safety precautions is essential to prevent the occurrence of incidents such as fire, electric shock hazard and exposure to excessive levels in hospitals. this was the...

conclusions according to the results, there was a direct correlation between access to physical space in ed and waiting time. in addition, improving the physical access did not necessarily result in shorter waiting time. therefore, to improve triage process, improvement of waiting time indices, and modifying forms of work process in ed are recommended. results the correlation between the waitin...

the doctor-patient relationship (dpr) is a complex concept in the medical sociology in which patients voluntarily approach a doctor and thus become a part of a contract in which they tends to abide with the doctor’s guidance. globally, the dpr has changed drastically over the years owing to the commercialization and privatization of the health sector. furthermore, the dynamics of the dpr has sh...

meningitis is one of the most important causes of infant mortality and its early and proper diagnosis is of great importance, but there are currently no laboratory facilities optimized and fast in detection of meningitis pathogens. the current standard of bacterial meningitis diagnosis is microscopic examination and cerebrospinal fluid (csf) culture. this research aimed at isolating the most co...

background digestive and liver diseases (ld) are among the most common causes of mortality and morbidity in iran and throughout the world. we have aimed to report the etiology and outcome of gastrointestinal and ld that needed admission in a typical tertiary referral hospital in tehran during the last decade. methods shariati hospital gastroenterology and liver disease department (gi & ld) was ...

introduction: hospital managers, as one of the most important health care workers, are the subject of continuous education. in some countries around the world, health management education is an important part of health reforms. the aim of present research is to perform evidence-based studies based on assessing hospital managers’ needs. therefore, it should be considered that educational need as...

introduction: quality of services extremely depends on how personnel have contact and interaction with the clients. moreover, the personnel’s attitudes and their behaviors with the clients significantly affect clients’ perception of quality of services and consequently influence their satisfaction as well as their absorption to the services of an institution. this study intends to investigate t...

background and objectives: angiography remains as the gold standard for the diagnosis of cardiovascular diseases (cvd). the aim of this study was to assess the quality of angiography services in shahid madani hospital, tabriz, iran.   methods: a cross-sectional study was conducted in 2013 in shahid madani hospital. a sample of 203 cvd patients who had received angiography services was surveyed....

there is a number of models and strategies for improving the quality of care such as total quality management, continuous quality improvement and clinical governance. the policy of clinical governance is part of the governments overall strategy for monitoring, assuring and improving in the national health services organization. clinical governance has been introduced as a bridge between manager...