BACKGROUND Engaged employees are an asset to any organization. They are instrumental in ensuring good commercial outcomes through continuous innovation and incremental improvement. A health care facility is similar to a regular work setting in many ways. A health care provider and a patient have roles akin to a team leader and a team member/stakeholder, respectively. Hence it can be argued that...

From the Division of Pulmonary and Critical Care Medicine (D.C.M., M.K.G.), the Department of Health Research and Policy (M.K.G.), and the Center for Primary Care and Outcomes Research (M.K.G.), Stanford University School of Medicine, Stanford, Calif.; and the Health Services Research and Development Service and Center for Health Care Evaluation, Veterans Affairs Palo Alto Health Care System, P...

BACKGROUND Primary healthcare systems in sub-Saharan Africa have undergone substantial development in an effort to expand access to appropriate facilities through a well-functioning referral system. The objective of this study was to evaluate the current patterns of seeking prior care before arriving at a health center or a hospital as a key aspect of the referral system of the primary health c...

From the Division of Pulmonary and Critical Care Medicine (D.C.M., M.K.G.), the Department of Health Research and Policy (M.K.G.), and the Center for Primary Care and Outcomes Research (M.K.G.), Stanford University School of Medicine, Stanford, Calif.; and the Health Services Research and Development Service and Center for Health Care Evaluation, Veterans Affairs Palo Alto Health Care System, P...

OBJECTIVES We sought to compare visit rates, emergency care use, and markers of quality of care between adolescents who use school-based health centers and those who use other community centers within a safety-net health care system for low-income and uninsured patients. PATIENTS AND METHODS In this retrospective cohort study we used Denver Health electronic medical chart data, the Denver Hea...

Positions/Employment 9/98-8/00 Graduate Research Assistant, University of North Texas Health Science Center, Fort Worth, TX 9/00-2/04 Postdoctoral Fellow, UT Southwestern Medical Center, Division of Hypertension, Dallas, TX 2/04-6/04 Assistant Instructor, UT Southwestern Medical Center, Dept. Health Care Sciences, Dallas, TX 6/04-8/05 Assistant Professor, UT Southwestern Medical Center, Dept. H...

Erin E. Sullivan, PhD, research director, Harvard Medical School Center for Primary Care, and lecturer, Department of Global Health and Social Medicine, Harvard Medical School, Boston, Massachusetts; Zara Ibrahim, researcher, Harvard Medical School Center for Primary Care; Andrew L. Ellner, MD, co-director, Center for Primary Care, Harvard Medical School, director, Program in Global Primary Car...