here, we propose a fuzzy analytic hierarchy process (fahp) method to evaluate the alternatives of enterprise resource planning (erp) system. the fuzzy ahp approach allows the users get values more accurately to model the vagueness which changes according subjective ideas in the decision-making environment for erp system selection problem. therefore, fuzzy ahp method is used to obtain firm decis...

The study adopted the method of Herrera-Viedma et al.,(2004): consistent fuzzy preference relations (Fuzzy PreRa) to apply the questionnaire which Zhilin Yang et al.(2005) developed. The result shows that the most important of the five-dimension is “Usability” and the most important of the nineteen items is “Relevant information to the customer”. Compared to the traditional AHP method, Fuzzy Pr...

The problem of machine tool selection among available alternatives has been critical issue for most companies in fast-growing markets for a long time. In the presence of many alternatives and selection criteria, the problem becomes a multiple-criteria decision making (MCDM) machine tool selection problem. Therefore, most companies have utilized various methods to successfully carry out this dif...

Now-a-days, the globalization approach can be clearly observed in countries' movement toward the knowledge-based economy. It is inevitable to support knowledge-based institutions and companies in order to realize the expected goals including development of science and technology, meeting the domestic industries' needs and moving toward a knowledge-based economy. For this purpose, the main prior...

In today’s competitive business environment, Intellectual Capital (IC) management is ever more recognized as a fundamental factor in gaining competitive advantage. Actually, most firms have only a vague idea of how to manage investments in IC and what they should obtain from these investments. As a result, many companies overlook to balance IC investments, overinvesting in some IC components an...

Emergency management (EM) is a very important issue with various kinds of emergency events frequently taking place. One of the most important components of EM is to evaluate the emergency response capacity (ERC) of emergency department or emergency alternative. Because of time pressure, lack of experience and data, experts often evaluate the importance and the ratings of qualitative criteria in...

Spread mooring systems are associated with high level uncertainties and risks during tanker loading/ unloading operations. In addition, the design of such complex systems consists of many subjective and imprecise parameters. Therefore, in the present study, a fuzzy based decision support methodology is designed to overcome aforementioned characteristics. The fuzzy methodology incorporates quali...

The purpose of this research paper is to develop a framework to understand the consumer’s preference affecting variables and consumer’s perception choice in telecommunication service providers in India. The present study use a hybrid approach to access the relative efficiency based on fuzzy AHP and DEA model. The fuzzy AHP is used to determine weights of the consumer’s preference as criteria an...

There are many accidents and risks occurred in many activities of operational systems at exclusive container terminals (ECTs) of Kaohsiung port in Taiwan. The container operators nowadays are facing great competitions on how reducing risks to manage those operational systems and activities at Kaohsiung port. Hence, the main purpose of this paper is to apply the fuzzy analytic hierarchy process ...