Purpose In this study, the process of implementation of ERP systems in hospitals is analysed, as an organisation with divided and heterogeneous functional areas. The purpose is to identify the principal technological objectives that were set in the process of implementation, which of those objectives were achieved, and the deficiencies that have subsequently become evident. Design/methodology/a...

The implementation of an ERP software package is an important investment for an organization, which is characterized also by a high degree of risk. Selecting the most appropriate software is a necessary condition for a successful implementation. This paper is describing the major aspects of software selection in general and the relevant criteria in the case of ERP software.

This paper explores the interpretative flexibility of ERP systems through the study of a project to implement a hosted system for the Central Accounting Department of a large multinational. The paper presents intensive case study data around the decision to implement the system and analyses it in terms of the interpretative flexibility of the system. The paper questions the extent to which tech...

The need for providing ERP knowledge by teaching the concepts of ERP systems in university courses and, above all, the possibilities of using these systems themselves in courses are frequently discussed in literature. There are many ERP systems with different technologies and philosophies available on the market. Here, the universities face the challenge of choosing the “right” number of ERP sy...

The aim of this paper is to propose an ERP implementation framework based on key success factors (KSFs). It will contain stages of ERP implementation which includes some factors as activities that influenced ERP implementation success. The framework that has been produced is a conceptual framework based on literature review and case study of previous research. The framework divides into two dim...

Although many studies have discussed Enterprise Resource Planning (ERP) use at the organizational level, no study according to our knowledge, has identified the factors influencing innovative use of ERP by the end users (Sudzina, 2010). This research-in-progress paper describes the preliminary findings of a survey, which is designed to recognize the factors which can influence the end user inno...