The concept of process maturity proposes that a process has a lifecycle that is assessed by the extent to which the process is explicitly defined, managed, measured, and controlled. A maturity model assumes that progress towards goal achievement comes in stages. The supply chain maturity model presented in this paper is based upon concepts developed by researchers over the past two decades. The...

Maturity level modeling has been a well-established and important stream of IS research. Maturity models have played a significant role in guiding organizational process improvements in many areas. It is therefore surprising that maturity model design and development methodologies have not yet been scrutinized from cross-cultural and international perspectives. In this research, we have prescri...

Maturity Model research in IS has been criticized for the lack of theoretical grounding, methodological rigor, empirical validations, and ignorance of multiple and non-linear paths to maturity. To address these criticisms, this paper proposes a novel settheoretical approach to maturity models characterized by equifinality, multiple conjunctural causation, and case diversity. We prescribe method...

Purpose: Big Data Analytics (BDA) helps service providers with customer insights and competitive information. It also empowers customers with insights about the relative merits of competing services. The paper addresses the research question, “How does big data analytics enable frontline employees (FLEs) in effective service delivery?” Design/methodology/approach: The research develops schemas ...

Context: New technologies such as social networks, wikis, blogs and other social software enable collaborative work and are important facilitators of the learning process. They provide a simple mechanism for people to communicate and collaborate and thus support the creation of knowledge. In software-development companies they are used to creating an environment in which communication and colla...

introduction: varicocele is considered as a common cause of male infertility. the aim of this study was to evaluate the effects of varicocelectomy on sperm parameters, sperm membrane integrity and sperm nuclear maturity. materials and methods: in this study along with routine semen analysis, hypo-osmotic swelling test (host), and aniline blue staining for assessment of as 45 and 90 days after i...

Purpose. While it is commonly recognised that Big Data have an immense potential to generate value for business organisations, appropriating value from Big Data and, in particular, Big Data-enabled analytics is still an open issue for many organisations. This paper develops a maturity model to support organisations in the realisation of the value created by Big Data. Design/Methodology/Approach...

Any public administration that produces translation data can be a provider of useful reusable data to meet its own translation needs and the ones of other public organizations and private companies that work with texts of the same domain. These data can also be crucial to produce domain-tuned Machine Translation systems. The organization's management of the translation process, the characterist...

xi

The recent release of CMMI V1.3 incorporates a number of changes to the model and framework; one of the more interesting is the decision to do away with Capability Levels 4 and 5 in the Continuous Representation, while retaining the high levels of Organizational Maturity. This paper examines some of the issues that may have driven this decision, and explores the opportunity provided for greater...