Purpose This study aims to investigate the impact of transformational leadership on innovation small and medium enterprises (SMEs) through employee voice behaviors. Drawing from upper echelon theory, it is hypothesized that mediating mechanism which affects process product in SMEs. Design/methodology/approach Data was collected 169 SMEs Pakistan an online self-administered questionnaire. The pr...

In this chapter, we advance the idea that organizational citizenship behaviors (OCBs) are discretionary and, as a result, employees engage in decisional processes before acting. Emphasizing conceptual differences in affiliative OCBs, such as helping, compared to challenging OCBs, such as voice, we propose that voice is a function of more elaborate cognitive processes than helping. Extending thi...

In knowledge society, knowledge management (KM) is considered the best strategy for improving the labor productivity of an enterprise. However, the effectiveness of KM on labor productivity is not known exactly, especially since it depends on the development level of a country. To find a solution based on KM approach for improving the labor productivity of Vietnamese enterprise, a new model is ...

This paper describes a method for surfacing and exploring ‘situated knowledge' in SMEs, with employee groups utilising a 'low impact' form of group support system (GSS), based on wireless handsets.. Some results of piloting this method are summarised and one intervention is presented in detail. The method encouraged organisational members to give voice to the emotions and politics of leadership...

In this study, it is aimed to determine the relationship between proactive personality, employee voice and passion for work. When literature examined, seen that these concepts contribute success of employees therefore organizations have gained importance in recent years been widely discussed scientific studies (Akcakanat & Uzunbakak, 2017:787), (Çankır Yener, 2017:61), (Göktaş Kulualp, 2016:750...

In this paper, we explore how the pressure to deliver high performance influences line managers in their shaping and repurposing of employee voice mechanisms encourage improvement‐oriented organizations. Using qualitative data (50 semi‐structured interviews) from two case studies, including a manufacturing organization university, find were proactive (re)shaping response high‐performance strate...