Based on 7,939 business units in 36 companies, this study used meta-analysis to examine the relationship at the business-unit level between employee satisfaction-engagement and the business-unit outcomes of customer satisfaction, productivity, profit, employee turnover, and accidents. Generalizable relationships large enough to have substantial practical value were found between unit-level empl...

the purpose of this study is to investigate the impact of bureaucratic structure on the employee engagement (ee). our study extends previous researches by considering bureaucracy from two points of view: enabling versus hindering. we study the extent to which these two types of bureaucracy are related to the two forms of employee engagement: organizational (oe) and work engagement (we). the vie...

Employee portals are systems that provide employees with the timely and relevant information that they need to perform their duties and to make efficient business decisions. Although their use is widespread, the question on how benefits of these portals are materialized for their users has not been fully answered yet. Thus, the purpose of this paper is to gain a better understanding of the util...

Purpose – The purpose of this paper is to investigate the relationships among goal setting, employee engagement, workplace optimism, and individual performance constructs. Goal setting is hypothesized as positively impacting employee engagement, employee engagement as positively impacting workplace optimism, and workplace optimism as positively impacting individual performance. Design/methodolo...

School of Management, University of Science and Technology of China, Hefei, China. ___________________________________________________________________________ Abstract Employee performance evaluation is an important task for performance management, thus efficient employee performance evaluation method is a necessity. This paper proposes to combine Workforce Scorecard and DEA method to evaluate ...

The transportation problem (TP) is employed in many different situations, such as scheduling, performance, spending, plant placement, inventory control, and employee scheduling. When all variables, including supply, demand, unit costs (TC), are precisely known, effective solutions to the can be provided. However, understanding how investigate an uncertain environment essential. Additionally, bu...

Researchers are of the belief that employee voice has favorable effects for both the employee and the organization. However, the effect of employee voice on creativity, and the process through which it influences creativity, has hitherto received little attention. This study aimed at investigating the relationship between perceived employee voice and creativity. Employees of three premier dairy...

Used goods are a problem that we often face in everyday life. One of the main factors for accumulation used is household waste. The provision trash cans modified such way can have positive impact on employees who live PPKS Marihat housing complex. Sheltering one form employee care environment which he lives. In addition, it facilitate its transportation, waste has been properly collected bins p...

Abstract Numerous factors, including leadership style, capabilities, communication climate, and customer character, contribute to performance gaps. The research prioritizes the passenger transportation services of PT X over work other divisions. It highlights employee relations as a factor contributing emergence gaps in X. method used this study was descriptive qualitative. Observation intervie...

introduction: appraiser is the main interface between the performance appraisal system and those being appraised. their views and behaviors have different effects on the performance of the evaluation system, as well as the reactions subjects of the appraisal make toward the system and their subsequent performance. hence, appraisers need to be trained enough regarding the appraisal. therefore, t...