User participation and user involvement is generally accepted as one of the important factors for IS success. In this paper, several types of early end-user involvement are distinguished and empirically explored through four case studies. The cases concern four Dutch governmental organisations (ministries) that have recently deployed an Employee Self-Service (ESS) application. Interviews were h...

Mick Marchington's contributions to employee voice, participation, and involvement are broad deep. This scholarship is consistently distinguished by a rejection of ‘one-size-fits-all’ approaches in favour complex, multi-layered understandings. We reflect on some key involvement, with an emphasis the importance internal actors who conditioned diverse external influences. also illustrate lasting ...

The paper describes the results of some analysis of a Regional Competitiveness Project Benchmarking database covering both Manufacturing and Service sectors in the North East of England. The survey was conducted by a number of partner organisations using a variant of a well-established benchmarking tool. The study involved day-long visits to companies and the assisted completion of a specially ...

One-on-one interviews and focus-group meetings were held at 20 organizations that had implemented a behavior-based safety (BBS) process in order to find reasons for program successes/failures. A total of 31 focus groups gave 629 answers to six different questions. A content analysis of these responses uncovered critical information for understanding what employees are looking for in a BBS progr...

Two strong imperatives for healthcare managers are reducing costs of service and attracting and retaining highly dedicated and competent patient care and support employees. Is there a trade-off or are there organizational practices that can further both objectives at the same time? High-involvement work systems (HIWS) represent a holistic work design that includes interrelated core features suc...

Among clinicians, it is common practice to include parents in treatment, and it has been taken for granted that parents' involvement in their children's treatment is beneficial for therapy outcome, although research on this issue is far from clear. A meta-analysis was carried out in order to investigate whether parent involvement potentiates the outcome for children with anxiety disorders when ...

a long-standing debate among the vocabulary researchers is the depth of processing to learn vocabulary. this paper is a quantitative research which considers a revision in the “involvement load hypothesis” proposed by laufer and hulstijn in 2001. it investigates the role of proficiency and evaluation in this hypothesis in order to better reveal its potential contribution to vocabulary learning....

Healthcare managers must deliver high-quality patient services that generate highly satisfied and loyal customers. In this article, we examine how a high-involvement approach to the work environment of healthcare employees may lead to exceptional service quality, satisfied patients, and ultimately to loyal customers. Specifically, we investigate the chain of events through which high-performanc...

Disclosures. K. Oved, MeMed Diagnostics: Board Member, Employee and Shareholder, Salary E. Eden, MeMed Diagnostics: Board Member, Employee and Shareholder, Salary T. Gottlieb, MeMed Diagnostics: Employee, Salary R. Navon, MeMed Diagnostics: Employee, Salary A. Cohen, MeMed Diagnostics: Employee, Salary O. Boico, MeMed Diagnostics: Employee, Salary M. Paz, MeMed Diagnostics: Employee, Salary L. ...