Background: One of the dimensions of healthcare quality is providing care without delay, in a timely manner and without a long waiting time. The aim of this study was evaluating the average waiting time for an emergency medicine specialist visit in an emergency department. Methods: The present study is an applied cross-sectional study. The study population was traffic accident victim's records...

Introduction: The Emergency Medical System is responsible for providing all rescue treatment measures outside the hospital. One of the most important and effective concepts in emergency management and decision making is triage. One of the significant challenges in performing different types of triage is the occurrence of miss triage. Identifying and applying solutions to reduce the above challe...

Introduction: Many simulation studies have been conducted in the hospitals and first in the emergency departments to increase the productivity. The first issue in the field of service quality and hence the patient right is “waiting time”. The goal of this study was to reduce patients waiting times, emergency service timing, modeling and improving using discrete event simulation. Methods: This...

Introduction: To take informed consent for treatment is one of the essential rights of each patient. All healthcare centers must complete consent forms. In spite importance to get informed consent forms, there isn't adequate paying attention to complete these forms. This research is aimed to review the completeness of consent forms in IUMS's teaching centers. Methods: In a descriptive, cross-se...

Introduction: The pre-hospital emergency care system plays a very important role in the transmission of injuries to medical centers. One of the effective factors in reducing mortality is the timely presence of the treatment team and their rapid transfer. Today, these casualties are transported both aerial and terrestrial. The purpose of this study was the comparison of time indicators of air an...