introduction: european foundation for quality management has designed the efqm model to determine the rate of organization development and excellence and construct ways to achieve organizational excellence. this model is used to compare the current situation of each organization with an ideal organization. the aim of this study was to determine the performance self-assessment scores in selected...

I propose a quantitative methodology to analyze the economic impact of e-government based on structural modeling, allowing for a careful description of the underlying theoretical assumptions and for an assessment of different policy scenarios. The transparent relation between the theory and the results obtained is an advantage with respect to purely narrative methods. The methodology departs si...

The role of electronic networks in B2B relationships has been growing exponentially. From massive internet B2B exchanges to tiny RFID chips, B2B is increasingly becoming e-B2B. Whilst e-B2B has been explored intra-nationally, its international counterpart is less well documented; as has been the role that culture might play in the development of international e-B2B relationships. In this paper ...

INTRODUCTION The Instrumento de Evaluación de Modelos de Atención ante la Cronicidad/Assessment of Readiness for Chronicity in Health Care Organisations instrument was developed to implement the conceptual framework of the Chronic Care Model in the Spanish national health system. It has been used to assess readiness to tackle chronicity in health care organisations. In this study, we use self-a...

Collaboration readiness depends on “hard” factors such as competency fitness or technological preparedness, but also on several other factors of a “soft” nature such as organization’s character, willingness to collaborate, or affectivity / empathy relationships. A modeling approach to assess how prepared is an enterprise to join a collaborative network is proposed. The approach is based on a no...

BACKGROUND Health care transition of adolescents with chronic conditions may be unsuccessful when patients have not acquired the necessary skills and developmental milestones. It is therefore critical for health care providers to assess the readiness for transition of their adolescent patients. This is currently hindered by the lack of a recognised, well-established transition-readiness assessm...

We describe two simulation models for repair processes of aircraft in the Navy, and suggest ways to reduce cycle time and improve readiness. The models illustrate the e ects of material availability and process redesign on repair cycle time and work-in-process inventory levels for critical components. Our results indicate that the Navy could signi cantly reduce repair cycle times of those compo...