Process Management and Six Sigma methodologies have been in existence for more than 15 years. Both approaches to business performance improvement have assisted and continue to help businesses improve their performance. Both Gartner and AMR have taken a bullish position on the adoption of Process Management. Currently, 25% of US based companies with annual revenue greater than $200 million have ...

Theodore T. Allen, Shih-Hsien Tseng, Kerry Swanson, Mary Ann McClay Industrial & Systems Engineering, The Ohio State University, Columbus, Ohio President of St. Mary’s Janesville Hospital, Janesville, Wisconsin Process Excellence Black Belt, Sagata Ltd., Columbus, Ohio ABSTRACT This article describes the application of a five-phase Six Sigma define, measure, analyze, improve, and control (DMAIC...

Purpose: of this paper: In the paper is presented a Six Sigma project, undertaken within company for production automotive parts, which deals with identification and reduction of production cost in the deburring process for gravity die-castings and improvement of quality level of produced parts. Design/methodology/approach: The objectives are achieved by application of Six Sigma approach to qua...

specification of a component C, a set of components K relevant to C and called candidate solution SO, and a set of pre-selected components from SO, called solution SN. Sc(i) represents the map associated to the input value i defined in the domain of Sc. This map should provide a valid value on the output domain of Sc, i.e. there is no empty maps or invalid associations. A similar assumption is ...

This study investigates the impact of two organizational antecedents, (1) Six Sigma resources (technical) and (2) team psychological safety (social), on learning behaviour and knowledge creation and, in turn, on the success of Six Sigma process improvement projects. The paper proposes an integrated model to explain process improvement implementation success through two learning activities under...

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Six Sigma has long been used as an effective way to restructure a company’s management process. While there are abundant case study literatures on Six Sigma, a theoretical framework that can logically advance the previous work into a higher level is lacked. What’s more, there are few empirical studies to verify those results from previous case studies. To fill these two gaps, this study propose...

  Objective: As a consequence of stat turnaround times (TATs) chronically exceeding 60 minutes, our laboratory was facing pressure to divert limited resources toward the implementation of an emergency department satellite laboratory. Peer-reviewed literature in clinical laboratory quality assurance and improvement indicates that between 60-70% of errors occur at the pre-analytical level.  Thus...