Services are becoming widely used in the world of engineering and manufacturing as well. Both traditional and computational resources are often encapsulated as Web services, providing the basis for building service-oriented architectures (SOA) based on standards. Services are used on the basis of contractual agreements. A service level agreement (SLA) provides the operational definition of a se...

El presente artículo aborda las áreas de contorno o delimitación la responsabilidad contractual, en el concierto herramientas tutela del acreedor y su frente a aquiliana, partir los dos requisitos fundamentales que doctrina chilena exige para configuración, contrato obligación. En revisión ambos se estudian límites pretensión indemnizatoria, repensar desde ahí núcleo contractual deter...

What is the importance of specific control and contractual mechanisms for IT outsourcing relationship quality and outsourcing success? Employing a survey among financial institutions and applying Importance-Performance Analysis (IPA) known from marketing research, we analyse the relative importance of Service Level Agreements, control and contractual mechanisms for relationship quality and outs...

Contractual Date of Delivery (release): M9 [changed to M15]

an important determinant of health system performance is contracting. providers often respond to financial incentives, despite the ethical underpinnings of medicine, and payers can craft contracts to influence performance. yet contracting is highly imperfect in both single-payer and multi-payer health systems. arguably, in a competitive, multi-payer environment, contractual innovation may occur...