innovation has attracted considerable interest in recent years in improving competitive advantage for both profit and nonprofit organizations. service innovation offers the potential for substantially improving the performance, but performance gains are often obstructed by users’ unwillingness to accept and use available systems. this research aims to use the concept of reasoned action theory t...

Laypersons ("consumers") often have difficulty finding, understanding, and acting on health information due to gaps in their domain knowledge. Ideally, consumer health vocabularies (CHVs) would reflect the different ways consumers express and think about health topics, helping to bridge this vocabulary gap. However, despite the recent research on mismatches between consumer and professional lan...

The causes and ramifications of the rise in the consumer debt burden over time have been subject to much debate. This paper first offers a brief overview and analysis of the key economic variables used to evaluate consumer debt levels. The principal focus of the paper, however, is a broad review of the literature on the topic of consumer debt to provide a framework for how to assess recent cred...

The smart grid initiative has encouraged utility companies worldwide to rollout new and smarter versions of energy meters. Before an extensive rollout, which is both labor-intensive and incurs high capital costs, consumers need to be incentivized to reap the long-term benefits of smart grid. Off-the-shelf energy monitors can provide consumers with an insight of such potential benefits. Since en...

AIMS AND OBJECTIVES This review investigated the impact of consumer participation in recognition of patient deterioration and response through call activation in rapid response systems. BACKGROUND Nurses and doctors have taken the main role in recognition and response to patient deterioration through hospital rapid response systems. Yet patients and visitors (consumers) have appeared well pla...

Krasno and Green have argued that political advertising has no impact on voter turnout. We remain unconvinced by their evidence, given concerns about how they measure the advertising environment, how they measure advertising tone, their choice of modeling techniques and the generalizability of their findings. These differences aside, we strongly agree that political advertising does little to u...

The recent proliferation of e-commerce has led to a great deal of analysis probing the who, what, where, when, and why’s of new opportunities for conducting business online. In this publication alone, articles have ranged from theoretical predictions of the economic forces that will mold the Internet market (see [1]) to invasion-of-privacy issues reflected in empirical analysis of online consum...