This paper provides an interpretive account of contextual factors that affect the progression of e-commerce in six Small and Medium Enterprises (SMEs) in a developing country context of Botswana. The methodology followed multiple in-depth case studies, using semi-structured face-to-face interviews, website analysis, observation and document analysis. Results show that contextual factors peculia...

Understanding e-commerce system adoption is an important topic for e-commerce designers and electronic customer relationship managers. Even though there are a lot of research endeavors to explain e-commerce adoption, one of the main questions to be answered is regarding the normative and affective factors based on the theory of reasoned action and the selfdetermination theory. In this paper, th...

Evidence exists that one successful strategy to satisfy and retain customers is offering superior service quality. Motivated by the growing interest in e-commerce, we focus our research questions on identifying the key dimensions of e-commerce service quality and its relationships to customer satisfaction and loyalty. In exploring answers to our research questions a hypothesized model is propos...

The optimal configuration of an e-commerce system is a complex problem. The objective of the research project SimProgno is therefore the development of several e-commerce simulations and the integration of these simulations in order to support the shop managers in their decision making process. The structured development of these simulations is a challenging task for a development team. In this...

Business-to-business (B2B) e-commerce has become an important initiative among firms in the last few years. This study is based on data derived from over 20 interviews with CEOs, CIOs, and MIS managers in electronics and textile companies in Taiwan. This study contributes to existing literature by describing the degree to which various organizational, industrial, governmental and cultural facto...

the success or failure of an organization has a direct relationship with how its human resources are employed and retained. it is the case that organizations keep large amounts of information and data on entrance evaluations and processes. this information, however, is often left unutilized. data mining is considered a solution for analyzing these data. this paper is investigating educated and ...

This research informs the means to develop an e-commerce strategy for web based tourism promotion of hotels located in developing countries. The study explored the aspects related to the use of information systems in web based tourism promotion, along with a focus on the organizational factors affecting the use of e-commerce strategy. Interviews were conducted with the managers of selected five...

This paper seeks to contribute to the development of inter-organizational or business-tobusiness (B2B) e-commerce readiness model for Small and Medium Enterprises (SMEs), which focus specifically on the validation process of e-readiness assessment indicators. The model and tool developed in this research are multidimensional constructs composed of theoretical dimensions that capture key element...

China has seen the most rapid growth in the development of mobile communications in the world. Many existing mobile users have an established comfort level with mobile device functionality. This may alleviate their reluctance to conduct mobile commerce (m-commerce) activities. Thus, m-commerce has a potentially exceptional future in China. However, technology development is seriously challenged...