Türkiye’de gıda perakende sektörünü oluşturan aktörler arasında bakkallar sayıca en büyük paya sahiptir Ancak zincir marketler yabancı perakendecilerin pazara girmesi ve özellikle de ulusal zincirlerin güç kazanmasıyla birlikte son yıllarda için önemli bir tehdit unsuru haline gelmiştir. Perakende coğrafyası alanında geleneksel perakendecilerinin modern zincirlere karşı izlediği direnme baş etm...

Building customer trust remains one of the main challenges facing electronic commerce today, largely because previous research efforts have not explained trust formation as a process which can be influenced through a number of discrete interaction stages with the vendor. In this paper, we present an empirically tested model that describes these stages and shows that customers come to trust incr...

Globalization of retailing, dominantly through transnational corporations and foreign direct investment, follows various trajectories at different levels and scales that lead to salient changes in the structure and organization of retail businesses in host countries (Coe & Wrigley, 2007). The literature on the internationalization of retailing in emerging and less-developed markets mostly focus...

introduction: in today’s competitive environment delivering high quality service is the key for a sustainable competitive advantage. customer satisfaction has a positive effect on an organization’s profitability. satisfied customers form the foundation of any successful business because customer satisfaction leads to repeated purchases, brand loyalty, and positive expression of satisfaction to ...

OBJECTIVE This study provides a multivariate analysis of the availability of food store outlets in the US and associations with neighborhood characteristics on race, ethnicity and socioeconomic status (SES). METHOD Commercial food store outlet data are linked across 28,050 zip codes to Census 2000 data. Multivariate regression analyses are used to examine associations between the availability...

OBJECTIVE To identify store tobacco policies and retailer perception and beliefs that may have contributed to changes in compliance with youth access laws in California. DESIGN In the winter of 1996-7, a cross sectional, follow up telephone survey was conducted of California store managers whose stores were anonymously surveyed for illegal tobacco sales in the summer of 1996 (that is, 1996 Yo...