People belong to different communities: business communities, Web 2.0 communities, just to name a few. In this chapter we show that experience acquired by people in communities constitute community culture. We introduce the problem of culture transfer between or within communities and propose a domain-independent approach for transferring community culture. First, we formalize the notion of cul...

This document describes our current work on developing a framework which supports organizations in the successful implementation of Knowledge Management (KM). It follows the holistic approach of a KM introduction by considering technological, organizational and human aspects, as well as the organizational culture in equal measure. The framework provides recommendations based on Case-Based Reaso...

The use of contracts in component-based development is a well-established approach. However there exists a wide range of views as to the nature of the contracts that are necessary to support safety-critical systems development, assurance and certification. Different standards and projects have tried to reduce ambiguity and propose the best practice in this area. In this paper we present work th...

Role-based access control is widely accepted as a best practice to effectively limit system access to authorized users only. To enhance benefits, the role definition process must count on business requirements. Role mining represents an essential tool for role engineers, but most of the existing techniques cannot elicit roles with an associated clear business meaning. To this end, we propose a ...

The Joseph Bell Centre for Forensic Statistics and Legal Reasoning has been set up to examine the correct presentation, interpretation and evaluation of scientific and forensic evidence through the use of technology. The aim of the Centre is to build computer systems for those operating in the legal system so that they can follow best practice whether investigating a crime or presenting evidenc...

The objective of TALENT+ project is the development of an advanced intelligent decision support system for talent management, aimed at any organization that seeks to identify, attract and retain the best talent available, understanding the keys to motivate employees and maximize their performance, and want to be aware of any changes that alter the coexistence in the organization. The solution c...

After a hospitalization, approximately 1 out of 5 patients will suffer from an adverse event, and one-third of these complications are preventable. Having a pharmacist followup with patients a few days after leaving the hospital has been shown to significantly reduce re-hospitalizations and adverse drug events. In this work, we describe our design for an Embodied Conversational Agent system for...

This paper describes work undertaken within the context of the P3 (Project and Process Prompter) Project which aims to develop the Prompter tool, a ‘decision-support tool to assist in the planning and managing of a software development project’. Prompter will have the ability to help software project managers to assimilate best practice and ‘know how’ in the field of software project management...

Firms increasingly operate in a dynamic environment. To stay competitive in such an environment firms have to develop organizational capabilities and know-how that enables them to deal with core organizational problems. The concept of organizational capabilities understands organizational change as a continuous and open-ended process of organizational development. However, the concept is still ...