Dalam proses operasionalnya PT. Smart Biller Indonesia telah menerapkan TI dengan baik sesuai tujuan instansi. Salah satu cara untuk memastikan sistem organisasi selaras instansi perlu melakukan analisis kinerja informasi. Framework seperti COBIT, ITIL dan sebagainya dapat digunakan Penelitian ini menggunakan COBIT (Control Objective for Information and related Technology) versi 5.0 yang menyed...

Nowadays organizations require an effective governance framework for their service-oriented architecture (SOA) in order to enable them to use a framework to evaluate their current state governance and determine the governance requirements, and then to offer a suitable model for their governance. Various frameworks have been developed to evaluate the SOA governance. In this paper, a brief introd...

This research is a continuation of the previous on Information Technology Governance Analysis STMIK Palcomtech in New Normal Era Using Cobit 2019 where measurements carried out are stages 11 factors design Tool Kit 2019. The results study included 13 important processes domain that must be considered including EDM03, APO08, DSS05 EDM02, APO04, APO09, APO12, APO13, BAI01, BAI02, BAI03, BAI06, ME...

Most organizations in all sectors of industry, commerce and government are fundamentally dependent on their information systems (IS) and would quickly cease to function should the technology (preferably information technology – IT) that underpins their activities ever come to halt [15]. The IT developments may have enormous implications for the operation, structure and strategy of organizations...

Data warehouses have become the key trend in corporate computing in the late 90s, as they provide managers with the most accurate and relevant information to improve strategic decisions. A specific control system should be established in order to protect this important asset. Having COBIT (Control Objectives for Information and related Technology) as our base, we settle a control system for dat...

Enterprise governance for higher education can be viewed as arrangements that include a variety of university assets in order to support the strategy in achieving the goals and objectives. In the implementation governance in university there are factors that affect good governance which are individual or groups. These factors are then called an enabler of enterprise governance. In the previous ...

IT governance aims to align business and information technology strategies. Organizations adopt IT governance to ensure efficiency, decreased costs and increased control of IT infrastructures. Some believe that IT governance will improve organizational accountability, thereby resulting in return on investments. IT governance frameworks, such as COBIT and ITIL, are internationally accepted and p...

Currently, IT (Information Technology) departments are the most complex parts of organizations and ITIL (Information Technology Infrastructure Library) is considered the most widely used IT framework in them. This De-facto standard is intended to support IT units of organizations to implement quality based processes in an effort to improve the quality of IT services. ITIL, it self is consisting...

Smartphones are proliferating into the workplace at an ever-increasing rate. Similarly the information security threats that they pose are increasing. In an era of constant connectivity and availability, information is freed up of constraints of time and place. The risks introduced by smartphones are analysed through multiple cases studies, and a maturity measurement model is formulated. This m...