Background Patient satisfaction is one of the vital attributes to consider when evaluating the impact of accreditation systems. This study aimed to explore the impact of the national accreditation system in Lebanon on patient satisfaction.   Methods An explanatory cross-sectional study of six hospitals in Lebanon. Patient satisfaction was measured using the SERVQUAL tool assessing five dimensio...

Introduction: Service quality is a judgment that the customer compares his/her expectations by this judgment, with the perception of the received services. The purpose of this study was to compare service quality in teaching hospitals with non-teaching hospitals in Kerman city. Methods: This cross-sectional study has been done on 166 hospitalized patients...

Many countries rely heavily on seaports to promote their well-being and economy. Unreliability of seaport services can considerably impact cargo owners, customers shipping lines resulting dissatisfaction. This study aimed evaluate service quality Tanzanian considering Dar es Salaam as a area. The discovered the negative gap after evaluating user’s perceptions expectations delivered services, me...

Energy is considered as a critical factor for supporting Economic Co-operation and Development (OECD) countries’ economic growth. However, little known about OECD-based energy firms’ capital structure determinants. Hence, this investigation an effort to explore the determinants OECD firms. In context, 18 key countries 43 firms are selected. The balanced panel data sample set of 14 years from 20...

The company’s capital structure is one of the methods used by management in making decisions on which funding to choose. flexible and business environment can adjust decision-making regarding amount source made company. Several factors influence, but only four variables were chosen among others: Profitability, Size, Tangibility, Independent Commissioner. purpose this study determine effect prof...

This research aims to empirically prove some of the effects size, tangibility, debt maturity, foreign ownership toward investment efficiency, and effect Moderation from efficiency. is quantitative. Data sourced financial statements manufacturing companies listed on Indonesia Stock Exchange 2016 - 2020, with as many 15 samples. The data analysis used Eviews. result has shown that size significan...

Increasing energy insufficiency is the main trench for South East Asian countries. Though, there are rare empirical inquiries in relation to firms’ capital structure determinants firms functioning Association of Southeast Nations (ASEAN). Therefore, this study an attempt discover that six key economies ASEAN region which Malaysia, Indonesia, Thailand, Philippines, Cambodia and Vietnam. In setti...

This study examines the relationship between customer perception and financial corporate performance in Ecuadorian banking environment. A self-designed online questionnaire was carried out to gather information regarding factors (tangibility, trust service guarantee, empathy, satisfaction, loyalty), while data of banks were attained from their annual indicator reports (financial efficiency liqu...

This study's objective is to assess the level of customer satisfaction and product quality in consultation project office Ethiopian Leather Industry Development Institute. Importance cannot be undermined for any organisation. The processes practices Corporate governance should service gaps aim fulfil same. SERVQUAL instrument used conjunction with gap model carry out this research. five dimensi...