Social media has become prominently popular. Tens of millions of users login to social media sites like Twitter to disseminate breaking news and share their opinions and thoughts. For businesses, social media is potentially useful for monitoring the public perception and the social reputation of companies and products. Despite great potential, how bad news about a company influences the public ...

While the relation between the individual and the state belongs clearly to one of the most complex issues in Western political philosophy, the relation between the Socrates of the Apology and that of the Crito ranks, accordingly, as one of the most contentious problems in the entire Socratic scholarship. This is due to the fact that in the Apology (29 c–d) one is confronted with a defiant rebel...

The Prime Minister has issued a formal, unqualified apology to Australia's Indigenous peoples for past mistreatment, particularly for the sufferings of those who were affected by the forced removal of children from their families. The Apology needs to be seen as the first step in a reparations process that adheres to human rights principles, involves Australians at all levels, is sustainable an...

OBJECTIVE To explore patients' and family members' perceptions of Open Disclosure of adverse events that occurred during their health care. DESIGN We interviewed 23 people involved in adverse events and incident disclosure using a semi-structured, open-ended guide. We analyzed transcripts using thematic discourse analysis. SETTING Four States in Australia: New South Wales, Victoria, Queensl...

Prior research on responses to trust violations has focused primarily on the effects of apology and denial. The authors extended this research by studying another type of verbal response that is often used to respond to trust violations but has not been considered in the trust literature: reticence. An accused party may use reticence in a sincere and even legitimate attempt to persuade a trusto...