There is a lack of attention from past studies on the role antecedents in private higher education Malaysia. Thus, this paper aim to examine roles reliable information and experience student’s perceived service quality satisfaction among undergraduate students universities A self-administered questionnaire was adopted collected 388 valid data 9 The SERVPERF instrument evaluate students. PLS-SEM...

This paper describes the conversion of an introductory computing course to the blended learning model at a small, public liberal arts college. Blended learning significantly reduces face-to-face instruction by incorporating rich, online learning experiences. We provide the motivation for the change and report initial results from a pilot study. More specifically, we compare student learning out...

The authors explore the possible relationship between student satisfaction with online learning and the theory of psychological contracts. The study incorporates latent trait models using the image analysis procedure and computation of Anderson and Rubin factors scores with contrasts for students who are satisfied, ambivalent, or dissatisfied with their online learning experiences. The findings...

Previous studies examined student motivation and satisfaction in Internet-Supported Learning Environments (ISLE) in higher education but none provided a comprehensive analysis of significant methodological and theoretical issues. To contribute toward filling this knowledge gap and then to better inform instructional systems development, practice, and further research, a qualitative review was c...

The authors explore the possible relationship between student satisfaction with online learning and the theory of psychological contracts. The study incorporates latent trait models using the image analysis procedure and computation of Anderson and Rubin factors scores with contrasts for students who are satisfied, ambivalent, or dissatisfied with their online learning experiences. The findings...

The integration of online learning methods in blended learning environments has reached widespread acceptance and use. In this paper, we develop and test a model of the determinants of student satisfaction with a blended learning method, namely, online video presentations. In our model, we focus on both the social and utilitarian benefits that can be attained, and describe their role in enhanci...

This paper presents a learning satisfaction model that examines the determinant factors for student learning satisfaction in a blended e-learning environment. Conformation factor analysis was performed to test the reliability and validity of the measurement model. The partial least squares method was used to evaluate the causal model. The results indicated that the learning climate, perceived v...

This paper reports research on the implementation of a web-based videoconferencing tool (Interwise) for synchronous learning sessions on an industrial technology course offered through a university in northern Taiwan. The participants included undergraduate students from the same course offered in two different semesters. We investigated students' perceptions of interactions with the instructor...

In distance learning systems, students’ satisfaction is a significant issue in terms of student attendance and not feeling lonely. In this study, the relationship between online students’ satýsfaction and their demographic characteristics were examined. Screening model was used in the study. With this study, whether satisfaction levels of students who are continuing in the program in which vari...