The definition, implementation and monitoring of valuable analytical quality specifications have played a fundamental role in improving the quality of laboratory services and reducing the rates of analytical errors. However, a body of evidence has been accumulated on the relevance of the extra-analytical phases, namely the pre-analytical steps, their vulnerability and impact on the overall qual...

This paper explores technostress in the context of the professional sales area. This area is unique in that sales professionals prefer to spend time with customers in developing interpersonal relationships, rather than on technology related tasks. At the same time, the modern sales environment requires the use of IS such as sales force automation applications. The sales role also offers increas...

OBJECTIVES To find out from an analysis of empirical data the levels of influence, which a labor union (LU) and Occupational Safety and Health Committee (OSHC) have in reducing the occupational injury and illness rate (OIIR) through their accident prevention activities in manufacturing industries with five or more employees. METHODS The empirical data used in this study are the Occupational S...

How to improve healthcare system’ efficiency has been highly concerned by Chinese government. The objectives of this paper are to establish production function of medical service and analyze returns to scale; to measure technical efficiency; and to highlight possible policy implications of the results for policy makers. Stochastic Frontier Approach (SFA) is employed in this paper based on data ...

Purpose: After sales service includes a wide range of services and provides the basis for long and easy use of the product. The present study was conducted with the aim of designing after sales service curriculum pattern of automobile industry in Iran. Methodology: This was a mixed exploratory study (qualitative and quantitative). The research population in both qualitative and quantitative pa...

The study examined the staff involvement in decision making and hotel performance Abia State, Nigeria. To achieve objective of study, survey research design was adopted. researcher adopted primary data getting required information through use structured questionnaire. Structured questionnaire administered to 175 selected hotels. collected were analyzed using ordinary least square based simple r...

India has 274 million tobacco users and a tobacco use prevalence of 38% in rural areas. Tobacco consumption causes 1 million deaths and costs the health system nearly US$23 billion annually. Tobacco control policies exist but lack proper implementation. In this article, we review the Tobacco-free Village (TfV) program conducted in Maharashtra state in India and describe its process to help vill...

Previous reports have shown that both Crohn's disease and ulcerative colitis affect people in white collar occupations associated with higher income and higher social class more frequently than other groups in the population. This study sought to carry these analyses one step further and investigate the distribution of inflammatory bowel disease by individual occupations. The German social secu...

This paper proposes a simple quantitative measure of sales effectiveness for various sales entities (sales territories, sales regional offices, or the whole sales force), that is easy to compute and explain to sales force members. This measure takes into account the conditions prevailing in the different sales entities (such as differing market potentials, sales penetration, competition levels,...