today, organizations continuously try to find the ways to gain loyal customers because of their advantages. customer to customer interactions has attracted more attention among marketers in which customer-to-customer interactions has been known as one of the most important methods of creating loyal customers. the present paper seeks to propose a service model developed in traveling and tourism ...

Online escrow is an emerging trust service in consumer-to-consumer auction markets to protect online traders from Internet fraud. This paper reports an empirical study on the factors affecting traders’ risk perception and their adoption of online escrow service. A web-based C2C auction experimental system has been implemented to dynamically collect subjects’ risk behavior during experiments. Th...

Children with inadequate or no parental care are at risk of being denied a caring and protective environment. The State has the main responsibility to ensure that appropriate legislative, political and financial measures are undertaken in order to provide adequate alternative care options “with priority to familyand communitybased solutions”. According to the particular needs of individual chil...

Risk relief services (RRSs), as complementary to online trust promoting services, are becoming versatile options for risk reduction in online consumer-to-consumer auctions. In this paper, we identify factors that affect the behavior of buyers in an online auction market who had to either adopt or not adopt online escrow services (OES). An experimental C2C auction system with embedded decision s...

the legislator has not an explicit view about revision to judgments based on definitive oath. this point has caused disagreement between judges and lawyers. such disagreement may be entitled the losing party to petition in revision court in one case and deprive other losing party from it in similar case. in addition, the lawyers doubt in basis of rule in article 369 of civil procedure code base...

The grocery industry is one of the largest and most important industries in the modern marketplace. Over the past seventy years, supermarkets and grocery stores have evolved into some of the most convenient and diverse businesses in the world. This evolution would not have been possible without effective supply chain management. In reality, nowadays supply chains -especially these of Fast Movin...

Abstract Technical Debt Management (TDM) includes activities such as identifying, measuring, and prioritizing technical debt. It is mainly performed to proactively mitigate the risk of losing maintainability evolvability software product which results in reducing team velocity. Despite importance TDM, its adoption companies remain limited. Software are witnessing high market demand competition ...

Financial institutions are financed by both investors and customers. Investors expect an appropriate risk-adjusted return for providing financing and risk bearing. Customers, in contrast, provide financing in exchange for specific services, and want the service fulfillment to be free of the intermediary’s credit risk. We develop a framework that defines the roles of customers and investors in i...

customer is the axis of organizations' activities and the mission of all modern organizations is based on the customer. quality as a concern and concept of management is defined in relation to customer satisfaction. regarding the common purpose of customer knowledge management and quality function development technique, this research is to evaluate automobile industry emphasizing the types of c...