Process capability of a process is defined as inherent variability of a process which is running under chance cause of variation only. Process capability index is measuring the ability of a process to meet the product specification limit. Generally process capability is measured by 6 assuming that the product characteristic follows Normal distribution. In many practical situations the product ...

Process capability indices show the ability of a process to produce products according to the pre-specified requirements. Since final quality characteristics of a product are usually interrelated to its previous amounts in earlier workstations, one need to model and consider the relationship among them to assess the process ca-pability properly. Hence, conducting process capability analysis in ...

In the new E-commerce environment, it is necessary to evaluate the service capability of logistics enterprises. To this end, this paper deals with a new quantitative approach to the service capability evaluation of third party logistics enterprises. Firstly, based on the GQM (Goal Question Metric), a set of service capability evaluation index system of logistics enterprises is proposed. Secondl...