conclusions the results of the present study revealed that patients are not highly satisfied with the communication skills of physicians and they were least satisfied only with the quality of examination processes by the physicians. in addition, patients with lower education showed lower satisfaction as well. thus, a higher quality and elaboration of examination, more patience and better commun...

conclusions the interaction quality and process quality were the key determinants of patient’s trust in the private hospitals of tehran. to enhance the patients' trust, quality improvement efforts should focus on service delivery aspects such as scheduling, timely and accurate doing of the service, and strengthening the interpersonal aspects of care and communication skills of doctors, nurses a...

Experts have found that natural environment could have positive impacts on patient’s treatment process. The impact of natural environment on mental state and lowering the stress level of the patients is undeniable. In this study, the impacts of natural environment on patient women in Tehran general hospitals were investigated. After conducting a topical study of the issue on hand, using fiel...

normal 0 false false false en-us x-none ar-sa microsoftinternetexplorer4 introduction: patients’ decision-making and legal capacity are major factors of informed consent considered as a basis of medical ethics. this study aimed to determine the undergoing surgery inpatients capacity to sign the consent form and admission clerks’ performance in taking the form in teaching hospitals in kashan. me...

patient-centered model of care (pcmc) is a philosophy and mindset that requires a high level of commitment and significant adjustments in organizational structures. the patient-centered care (pcc) concept is based upon communication and involvement of both patients and their families in the treatment options and the potential outcome, thus empowering the patient and family. the pcc is a quality...