Previous IS outsourcing research studies failed to provide evidences on how IT client-vendor relationships should be governed to ensure project success and relational continuity. More importantly, it is even challenging for companies to achieve outsourcing success in transition economies facing an environment characterized by institutional instability. This article draws from theories of instit...

The paper proposes a conceptual model based on the Interaction Approach a relationship framework that is used to further engage research into IT outsourcing relationships. It is the nature of interactions and the exchange processes embodied in the social aspect of the relationship that is the focus of this paper. By drawing on an extensive literature review of outsourcing research the paper off...

Out of the various motivations and intentions for outsourcing information technology, customers’ expectations of innovative IT products and services for business advantage have only recently become an emerging issue among IT service providers and their customers. But little is known about ITenabled innovation in IS outsourcing settings and how to manage such outsourcing relationships. Do custom...

This study contributes to the creation of a model effective economic relations by organizer—the outsourcer between participants regional ecological financial system—financial services clients, creditors, investors, insurers, and municipalities. proposes reduce limitations business entities that are environmentally active forming system, organized an for provision services. The attracts instrume...

The aim of this research is to provide insights into the interplay between contractual and relational governance in IT outsourcing arrangements. Current IT outsourcing literature has predominantly viewed the contract as a governance mechanism that establishes a framework for the supplier-client relationship, monitors behaviours and measures performance. Our study departs from this high level vi...

" Offshoring will grow faster and gain more traction in 2004 " " Offshoring will spread to other BPO processes. " " Order to cash, customer relationship management, and commercial real estate may become prominent outsourced processes using a transaction engine this year. " [9]

abstract. when a production facility is designed, there are various parameters affecting the number machines such as production capacity and reliability. it is often a tedious task to optimize different objectives simultaneously. the other issue is the uncertainty in many design parameters which makes it difficult to reach a desirable solution. in this paper, we present a new mathematical model...