One factor contributing to the limited success of organizational change initiatives is the use of an outmoded conceptual model: the organization as machine. This metaphor leads to the creation of detailed blueprints for desired changes; invites unrealistic expectations of control; and creates anxiety, blame and defensiveness when events inevitably do not proceed according to plan, thus hinderin...

PURPOSE Nursing supervision of the routine daily care (e.g., grooming, feeding, and toileting) that is delegated to unlicensed assistive personnel (UAP) is critical to nursing home service delivery. The conditions under which the supervisory role is organized and operationalized at the work-unit level, taking into account workloads, registered nurse/licensed practical nurse staffing, and role e...

Purpose – The purpose of this paper is to investigate how organizations perceive the impact of radio frequency identification (RFID) on business performance in relation to the perceived technology-organization fit and the perceived risk of the technology. Design/methodology/approach – A survey is conducted with professionals involved in RFID implementation initiatives in their organizations. Th...

The purpose of this study was to understand why organizational adoption of virtual worlds much has been much slower than expected, by empirically identifying factors that influence organizational intent to adopt virtual worlds. To do so, we developed a model of factors that influence organizational adoption of virtual worlds, based on the Technology–Organization–Environment framework. The model...

original article   introduction: good service quality is the company's ability to meet or exceed customer expectations or the degree of discrepancy between customer expectations and perceptions about the quality of offered service. this study was aimed to examine the quality gap of occupational health services in an oil & gas company of iran. method: this cross-sectional study was done between ...

Sustainability reporting (SR) practices at higher education institutions (HEIs) appear fragmented and underutilized. Research is needed to persuade HEIs adopt SR standards, explaining the advantages of achieving sustainability objectives realizing organizational change. Only a few research studies have investigated how employees can be trained on this affect implementation. This explores traini...

We present a two-level model of organizational training and agent production. Managers decide whether or not to train based on both the costs of training compared to the benefits and on their expectations and observations of the number of other firms that also train. Managers also take into account the sum of their employees’ contributions and the average tenure length within their organization...

The research project examines expectations as well as organizational and technological cognitive beliefs influencing a company’s intention to continue using on-demand enterprise systems in the post-acceptance phase. Expectation-confirmation theory from behavior literature is integrated with Delone & McLean’s model of IS success to theorize a model of IS continuance on company level. The decisio...