pragmatic aspect of second language (l2) as a component of communicative competence has recently received more attention. many research studies have investigated the gap between native and nonnative speakers’ command of l2 pragmatics. however, development of l2 pragmatics has been the focus of few studies. in this study, how coursebooks can help both nonnative teachers and learners develop l2 p...

Communicative language teaching (CLT) is promoted in teacher education programmes around the world, although the appropriateness of this methodology in contexts outside the English-speaking West has been questioned, often from a theoretical perspective. In fact, very little empirical research has been conducted into the practical knowledge of CLT of non-native speaker teachers of English, and t...

it is argued that language learning is regarded as the cornerstone of human existence. the widespread use of english as an international language makes it highly important in the world. it is no more working as the status of language of the elite class or the educated class of the society such as professors, rather it is working as an instrument to bring success in life. nowadays, teachers need...

This study aims to examine the cross-cultural similarities and differences in the use of rapport management strategies (rapport enhancement, rapport maintenance, rapport neglect, and rapport challenge) in the complaints during service encounters based on Spencer Oatey’s (2008) model. To this end, 90 participants (30 Persian native speakers, 30 Iranian EFL (English as a foreign language) learner...