This paper studies the e¤ect of captive consumers in a competitive model of nonlinear pricing. We focus on the bene
ts and drawbacks of allowing what we call market segmentation, namely, a situation where the price-quality menu o¤ered to captive consumers can di¤er from that o¤ered to consumers that are exposed to competition. We
nd that the e¤ect of market segmentation depends on the relation...