This paper presents an ethnomethodologically informed study of the ways that more-or-less dependable systems are part of the everyday lifeworld of society members. Through case study material we explicate how dependability is a practical achievement and how notions of dependability are constituted as practical achievements. We show how attending to the logical grammar of dependability can clari...

Purpose This study aims to characterize how ecosystem actors shape customer experience (CX). The also proposes implications for managers and research regarding the ecosystem, its actor constellations in context of CXs. Design/methodology/approach A qualitative is conducted among activity tracker users identify within their ecosystems Data include 28 in-depth interviews ten self-reported diaries...

This study explores the meaning of use community psychiatric rehabilitation (CPR) services to gain knowledge improve and shed more light on how facilitate recovery. The topics explored included: motivation for participation, perception expectation towards CPR, interactions with professionals in CPR Center, feelings activities. A qualitative approach was adopted, 30 consumers were interviewed fa...

Learning environments research is generally premised on an assumption that something like an environment independent of the individual can be identified. However, research in many disciplines questions this assumption. I outline here a phenomenological perspective of theorizing the environments in which we act and to which we react, our individual lifeworlds. Lifeworld analysis requires a sense...

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In this lecture, we will discuss the emergence of the semiotic function, both ontogenetically and phylogenetically, and we will consider the part played by the picture sign in this development. In order to demonstrate that pictures are indeed signs, we will explore the basic elements of the sign presupposed but never put into focus neither by Saussure nor by Peirce. Indeed, explorations in the ...

Generation of interesting narratives in a simulated dramatic story-world requires situated software agents with emotional competences. The operationalisation of concepts from appraisal theories of emotion can provide flexible roleplayers that reduce the required external macro-level control. Situatedness and the analysis of the social lifeworld of characters are the foundations of the presented...

In this article, the authors explore the methodological and epistemological tensions between breadth and depth with reference to a study into the experience of caring for a loved one with Alzheimer’s disease. They consider the benefits and limitations of each of two phases of the study: a generic qualitative study of narrative breadth and a descriptive phenomenological study of lifeworld depth ...