This paper describes the architecture of a knowledge management system that exploits social and semantic web technology in order to ease and promote user-centered modeling, evolution, sharing and access to knowledge in distributed and heterogeneous repositories. For that, several knowledge engineering processes are improved in order to exploit social information between users and communities.

Knowledge Management Systems are becoming widely used in organizations. Early successes are encouraging but these systems entail their own set of challenges. This paper proposes a measure of risk exposure for knowledge management system use. Five undesirable outcomes and thirty two risk factors were identified. These elements were extracted from the literature and from cases, and validated usin...

CL Research began experimenting with massive XML tagging of texts to answer questions in TREC 2002. In DUC 2003, the experiments were extended into text summarization. Based on these experiments, The Knowledge Management System (KMS) was developed to combine these two capabilities and to serve as a unified basis for other types of document exploration. KMS has been extended to include web quest...

Das Seamless Knowledge Management System (SKMS) ist ein zentralisiertes Wissensportal, welches die unternehmensweite Suche und Recherche nach Dokumenten und E-Mails aus verschiedenen Quellen unterstützt. Es versetzt den Benutzer in die Lage, von einem zentralen Punkt aus auf alle Informationen und Dokumente zuzugreifen, die sich in verschiedenen Systemen im Netzwerk befinden. Die Darstellungsfo...

This study analyzes how Enterprise Content Management systems (ECMs), which manage enterprise knowledge directly correlated with learning in organizational memory, help generate such value by investigating the extent to which developing such technologies actually contributes to improving the efficacy and efficiency of the decision-making processes. For the analysis of the case study we used the...

This paper describes three building blocks of a technological Knowledge Management (KM) system that provides all relevant and practical means of supporting KM and thus differentiates itself from existing KM tools in goal and approach, as they usually deal with a limited range only. The three blocks described within this paper are: a virtual information pool, which utilizes Enterprise Applicatio...

This paper proposes a methodology to decompose organisation or enterprise complexity so that all requirements for a knowledge management system are considered. The technique builds upon soft system methodologies and ‘hard’ system engineering approaches. It begins with the assumption that objectives or outcomes are achieved in an environment that produces or has constraints. These constraints ei...

The world economic image has been changing. It has been a long time since the sole important resources of an organization were financial and physical. In the newly-emerged global economy, knowledge and information are accounted as the most significant resources in order to produce value. Obviously, as the demand for knowledge to reach success is increasing day by day, maintenance and enhancemen...