نتایج جستجو برای: knowledge management
تعداد نتایج: 1342798 فیلتر نتایج به سال:
The purpose of this research is to understand the way a CRM project implementation may contribute to the success of the project. The approach of Knowledge Management Strategic Alignment was used as a theoretical framework and a case study was realised for this end. The case study allowed exploring the role of customer knowledge competencies of the company in the CRM project implementation. Thre...
The main objective of this research is to investigate the comparative effect of knowledge management strategy on the service innovation performance in public and private hospitals through the mediating role of knowledge management practices. Drawing in knowledge management theory, all the organizations require a suitable knowledge management strategy to perform successfully. Therefore, this res...
Introduction: Knowledge is the most essential asset for medical sciences education and universities to create value and valuable advantage for its potential in human societies. Universities of medical sciences to become the knowledge base organization depended to knowledge management activities seriously. Low information about knowledge management and ambiguity in this area are causing insuffic...
Background: The importance of knowledge is greater than traditional sources such as labor, land, and financial capital. The availability of unique knowledge and leverage of effective knowledge will lead to competitive advantages. As a result, this study aims to achieving a strategic knowledge management model at the 523 Army hospital. Methods: The present study was a part of a grounded theory s...
Customer Relationship Management (CRM) and Knowledge Management (KM) have become especial and strategic keys in the current competitive environment for all companies. The critical role of KM as the main determinant of the success of CRM has been the focal point of the previous researches; the present paper aimed at studying the impact of different KM factors- such as Customer Knowledge (CK), S...
nowadays knowledge is a strategic and valuable resource as well as a property for any organization. without proper management and use of this valuable resource, providing good quality products and services is difficult and sometimes impossible. on the other hand, implementing knowledge management without appropriate structure is not possible. organizations should adopt structures that allow the...
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the purpose of this study was analyzing perception of agricultural college experts and managers of islamic azad university shoushtar branch regarding development of knowledge management. agricultural college experts and managers were considered as a statistical population (n=38). this research was conducted in june 2012 to april 2013. all individuals were investigated. after confirm the validit...
conclusions it was concluded that hcos need an hit clearly designed with km and they have to recognize where knowledge is resided, when designing strategies to warrant that knowledge is being created and transferred in the best way and to the right persons. otherwise, the hcos do not use an efficiency-oriented hit. results according to the obtained results 15% of the subjects highly used clinic...
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