Implementing organization-wide ICT infrastructures is a challenging endeavor, even more so when the technology in question is both a network technology and raises privacy concerns among employees. This teaching case introduces students to the German insurance provider FINTOP in the final stages of planning its organization-wide roll-out of the Real Time Communication and Collaboration (RTC) tec...

The wide spread of cloud computing has identified the need to develop specialized approaches to the design, management and programming for cloud infrastructures. In the article were reviewed the peculiarities of the hybrid cloud and middleware software development, adaptive to implementing the principles of governance and change in the structure of storing data in clouds. The examples and resul...

This paper presents a model for securing mobile services using heterogeneous access networks, and implementing sample solutions using this framework. This is a project that is defining new security models and policies to address the new issues of the pervasive computing world. The security models and policies are implemented over IPv6 infrastructures to cover various business cases and assessed...

Introduction: Most modern medical issues are inherently complicated and accurate decisions are not always likely to be made based on logical reasons. Furthermore, the huge volume of information relevant to a simple diagnostic area makes this decision making even more troublesome. Hence, with the advent of technology, there is an ever increasing need for the Clinical Decision Support System (CDS...

Critical infrastructures (CI) are very complex and highly interdependent systems, networks and assets that provide essential services in our daily life. Most CI are either built upon or monitored and controlled by vulnerable information and communication technology (ICT) systems. Critical infrastructures are highly interconnected systems and often use common ICT components and networks. Therefo...

electronic banking has many benefits for government, banks’ stakeholders and customers. many banks in many countries such as iran increasingly develop their infrastructures to provide e-banking services. also, there are many researches that have been conducted to explain how we can encourage people to use e-banking services. in this paper, we explore the effects of various factors on both custo...

In today’s information technology infrastructures Service Level Management (SLM) is considered a vital discipline of IT Service Management. Only by having a framework for establishing a common understanding of services and the manner in which they are used and provided, can next generation IT infrastructures (e-Infrastuctures) maintain a sufficient “customer satisfaction” on a sustainable level...