In telecommunications, increasingly complex service systems evolve which have the objective to produce ICT services. The increased complexity is due to the convergence of the industry sectors information technology, telecommunications and media. Telecommunication network operators are challenged to modify their business strategies: they can not any more produce ICT services in a vertically inte...

Abstract: Adequately considering the intangible value of Information and Communication Technology (ICT) investments has been problematic for as long as organisations have been making ICT investment decisions. This paper presents a framework for considering the intangible capital value of ICT investments. The framework applies the tripartite model of intangible resources, as proposed by the Aust...

The purpose of the paper is to review some previous research examining ICT efficiency and the impact of ICT on educational output/outcome as well as different conceptual and methodological issues related to performance measurement. Moreover, a definition, measurements and the empirical application of a model measuring the efficiency of ICT use and its impact at national levels will be considere...

Convergence represents a dominant force in the evolution of the ICT industry. Under convergence, the identification and analysis of strategies to efficiently leverage firm resources and to configure firm cooperations represents a challenging task. Diversification is considered a central firm strategy with regard to convergence. Former research has mainly focused on the phenomenon of ICT converg...

Public sector information and communication technologies (ICT) cost taxpayers in the United Kingdom (UK) over £16 billion annually and are responsible for between 35-38% of ICT-related Greenhouse Gas (GHG) emissions. While the UK’s Greening Government ICT Strategy is regarded as an exemplar in regard to the latter, the Government ICT Strategy addresses the former in terms of eliminating the unn...

This paper discusses the human dimension in a ‘security chain’ within information systems and networks. This dimension is often overlooked at different stages and levels of ICT development and implementation. An example of this omission could happen at the stages of design and implementation of various ICT systems or strategies and policy formulation concerning ICT use; at the level of an organ...

information and communication technologies are the most recent scientific achievements of mankind's ability seems to have much to offer society and are expected to be useful in solving the problems of human society. many around the world believe that accelerates the process of adjustment in the exchange of knowledge and information through information and communication technologies a vital role...

In December 2007 and January 2008 a survey on ethical aspects of ICT was executed. The aim was to assess the ethical behaviour of ICT-professionals in Belgium and thus opening a discussion on the need for an ethical code of conduct in the ICT-management domain. Respondents were asked to give their opinion on the ethical impact of nine ICT related cases. The target group involved in the survey c...