BACKGROUND The Northern Alliance Hospital Admission Risk Program-Chronic Disease Management comprises 13 services delivering care to those with chronic disease and older people with complex care needs, who are frequent hospital users. AIMS To develop and implement a system-wide approach to the evaluation of this existing program. METHODS The Northern Clinical Research Centre audited all exi...

BACKGROUND The Chronic Illness Care model suggests that six structural dimensions of primary care teams are important in improving the quality of diabetes care. A study was conducted to assess the degree to which these dimensions, as represented in the Assessment of Chronic Illness Care (ACIC) survey, are implemented in primary care practices and to examine their relationship with selected qual...

BACKGROUND Healthcare workers including physicians, nurses, medical technicians and administrative staff experience high levels of occupational stress as a result of heavy workloads, extended working hours and time-related pressure. The aims of this study were to investigate factors associated with work stress among hospital staff members and to evaluate their health-promoting lifestyle behavio...

Background and Objectives: Military hospitals play a crucial role in delivery of healthcare services to patients during emergencies. Despite that, limited studies have attempted to characterize factors affecting quality of work life in employees of military health settings. To contribute in filling this gap, this study explored employee occupational stress in a military hospital, situated in th...

background and objectives: non-ergonomic computer work has emerged as a significant cause of musculoskeletal disorders among employees of health care organizations.  given the negative impact of such disorders on quality of work life, safety, and performance of hospital staff, there is a need to evaluate the exposure of this staff to the ergonomic risks associated with the computer-based jobs. ...

All administrative staff of the GMIM Bethesda Tomohon General Hospital have their respective job descriptions that been determined by hospital management, but implementation has not carried out optimally. This is evidenced fact there are still complaints dissatisfaction from community regarding services provided. The purpose this study was to analyze relationship between competence, motivation,...

Of recent years the problems of human relations in hospital have attracted considerable concern, and one of the most discussed aspects of these relations is the giving of information to patients by medical and paramedical staff. The subject was discussed in detail by an international study group the proceedings of which are related by Barnes (1961), and various studies have reported that one of...

Clinical practitioners need to have the right information, at the right time, at the right place; which is possible by mobile healthcare. It is not only important for them to have the right information, but they have to manage this right information with proper knowledge, which requires the skills for efficient knowledge management in a mobile healthcare setting. Utilization of mobile devices i...

BACKGROUND 'Failure to rescue'--death after a treatable complication--is used as a nursing sensitive quality indicator in the USA. It is associated with the size of the nursing workforce relative to patient load, for example patient to nurse ratio, although assessments of nurse sensitivity have not previously considered other staff groups. This study aims to assess the potential to derive failu...