The present paper examines the effectiveness of financial overcompensation as a means to enhance customer loyalty after a product failure. Overcompensation implies that customers are entitled to a refund that is larger than the purchase price. It is, however, still unclear whether large overcompensations entail saturation effects, or alternatively, result in an actual drop in customer loyalty. ...

The financial frauds of recent past have created a lot of attention to financial audits and corporate governance. That attention includes the Sarbanes-Oxley Act of 2002. This Act has led to numerous changes in corporate governance. But will the changes affect financial fraud? This research attempts to gather empirical evidence about audit committees, S-OX, and whether the guidelines of S-OX hav...

The United States experienced an unprecedented financial crisis after 2007. This paper analyzes whether retirees had enough wealth built up to weather the financial risks that materialized in the crisis. Financial risks associated with saving for retirement had increasingly shifted onto individuals and away from the public and employers during the decades before the crisis. This growing persona...

The problems with receivables faced by the company experienced many obstacles so that inaccurate recording and technology systems had not been integrated between units became one of they faced. This study aims to determine accounting information system on accounts receivable which is related its role in process sustainable development a company.The method used this qualitative - descriptive met...