Much of the empirical information on E-Commerce activity is based on the U.S. and other developed nations. This study extends our knowledge by conducting a comparative investigation of B2C Internet shopping in the U.S. and Thailand. A unique feature of the study is the examination of Internet shopping in relation to conventional instore shopping. Data was collected from both countries and stati...

Despite the proliferation of e-commerce adoption by SMEs and the world-wide growth of e-commerce, in general there is a paucity of empirical studies that examine the adoption of e-commerce by SMEs in the Middle East. In this paper, the authors provide insights into the salient e-commerce adoption issues by focusing on Saudi Arabian SMEs. This research was designed using a qualitative approach t...

In the context of e-commerce, personalization system provides customers with recommendations on what products to buy. Grounded on social exchange theory, this study empirically examines and theoretically articulates the effects of willingness to share information and adaptive personalization on willingness to repurchase products. A survey was conducted and PLS was used demonstrating that adapti...

Research on electronic commerce has shown that information provided by online retailers, such as product recommendations and consumer reviews, have a significant impact on consumer product choice (Dellarocus 2006, Duan et al. 2008, Fleder and Hosnagar 2008, Lynch and Ariely 2000). However, few studies have considered the timing of the consideration and choice process. In this study, we analyze ...

Few studies in the literature on electronic commerce provide empirical investigation of consumer behavior in the international online shopping context. This study identifies and discusses factors that influence international online purchases and profile the characteristics of those who purchase and those who do not purchase from online stores overseas in three main categories: the online shoppi...

Many online retailers allow customers to interact with each other through virtual communities (VCs) to increase stickiness to their websites and eventually profitability. Therefore, there have been some studies on how to nurse VCs, and a leader’s influence on VCs is viewed as one major factor. However, although leadership is a key determinant of group behavior, it has been virtually ignored in ...

A study is proposed to test the effects of temporal proximity between the encounter of a stimulus and the receipt of the product on impulsive online buying behavior. In traditional retail settings, temporal proximity between exposure to a stimulus and receipt of the product is an important factor influencing impulsive buying behavior. In most online shopping situations however, there is a time ...

Global retailers are expanding their business to countries with diverse cultures and consumer preferences. Competitive and sustainable retail chains require advanced e-services linked to in-store digital innovations. This research focuses on cultural dimensions and the implications of implementing global and internet-linked e-service innovations. The research studies how cultural dimensions inf...

With the development of e-commerce, abroad online shopping has become popular in China. However, as a newly emerged form of shopping, incomplete information and lacking of professional evaluation on abroad online shops cost consumers a lot in searching, exploring and comparison. Meanwhile, cross-border e-commerce platforms do not know for sure how to attract abroad customers effectively. In thi...

Along with the exponential growth of e-commerce activities, the world marketplace is undergoing a rapid transformation and retailing is one of the key areas of this revolution. In this paper, we introduce a concept called ‘cyberenhanced retailing’. Cyber-enhanced retailing is a paradigm that melds the advantages of e-commerce with the advantages of traditional physical retailing. The paper intr...