As e-commerce becomes common a large number of Internet-based systems has been developed to assist users in different aspects of electronic trading. In particular systems that use software agent technologies are proving to be effective in supporting and automating various stages of the trading process (e.g. product finding, supplier finding, product ordering, delivery monitoring etc). More rece...

In this article, we present GeNCA: our Generic Negotiation of Contracts API and three different negotiation applications achieved with it. The first one is an auction application that runs on a multi-agent platform. The second one is an application for choosing a restaurant for a dinner between friends. This application uses e-mail communications. The third application is a negotiation game ins...

control. In this overview, we describe in detail how a set of agents can be used for negotiation in e-marketing. For this purpose we need to have a model of the multi agent-based paradigm for executing the negotiation process analogous to what we humans do. Negotiation is an interactive process among a number of agents that results in varying degrees of cooperation, competition and ultimately t...

This paper proposes multi-agent e-negotiation support architecture for boundary conflict resolution. We use intelligent agents to act as human assistants during the negotiation task and provide means and resources for making final decisions in case there is a discrepancy in opinions about the decision matter. As an illustration we describe a scenario in marine weather forecasting and discuss ho...

Negotiation is vital in establishing business relationships between organizations and individuals. It is a complex, costly, time intensive and iterative process which involves heavy exchange and processing of information. E-negotiation uses information and communication technologies to automate exchange and processing. With the rapid development of online business interactions, the need for suc...

Bargaining power has a major influence in negotiations. Up to now, a lot of electronic negotiation models have been developed and manifold negotiation challenges have been already addressed, but mainly related to the structure and the process of the negotiation. However, research concerning bargaining power is still inadequate represented. Thus, in order to contribute to the state of the art of...

The proliferation of goods and services offered online, as well as the growing number of e-consumers are catalysts for the ongoing burgeoning of e-commerce among Internet activities. Numerous industries have adopted e-commerce technologies to optimize and automate business processes. In this paper, we are mainly concerned on the synergic relationship between three fundamental components of e-co...

This work proposes the definition of a system to negotiate products in an e-commerce scenario. This negotiation system is defined as PLANE – Platform to Assist Negotiation – and it is carried in a semi-automatic way, using multi-attributes functions, based on attributes of the negotiated content. It also presents an architecture to interconnect the participant through an inter-network in the te...

Feedback from several thousands of users of our Web-based negotiation support system has demonstrated that such systems can be used in e-business negotiations. Users’ feedback also indicated that active support in the use of the system and negotiation methodology can facilitate the effective system use. This led us to develop a Web-based integrated negotiation environment capable of supporting ...

The focus of this study is application of intelligent agent in negotiation between buyer and seller in B2C Commerce using big data analytics. The developed model is used to conduct negotiations on behalf of prospective buyers and sellers using analytics to improve negotiations to meet the practical requirements. The objective of this study is to explore the opportunities of using big data and b...