Public sector information and communication technologies (ICT) cost taxpayers in the United Kingdom (UK) over £16 billion annually and are responsible for between 35-38% of ICT-related Greenhouse Gas (GHG) emissions. While the UK’s Greening Government ICT Strategy is regarded as an exemplar in regard to the latter, the Government ICT Strategy addresses the former in terms of eliminating the unn...

By way of critically examining the nexus between electronic government (e-government), service transformation and knowledge management, this paper explores the potential for better public sector governance and strengthened levels of relational trust between citizens and governments. Within such a context A specific objective of this paper is to examine strategies and mechanisms for knowledge ma...

This paper describes some aspects of the e-Government, mainly from the knowledge management perspective. Most oft he work related with this talk is being done within the IST Project Webocracy1, which is coordinated by Technical University of Kosice. The designed Webocrat system applies a knowledge-based approach [3]. Information of all kinds produced by various Webocrat modules is linked to a s...

Enterprises should find a new business model for their development, so as to make better use of their own advantages. At the same time, with rapid development of the economy and of science technology, the competition between small and medium-sized enterprises (SMEs) and large enterprises is inevitable, so it is very important for small and medium-sized enterprises to find better ways to improve...

Future system development and management efforts must strive to institutionalize these gains and provide ongoing, incremental improvement in these areas. With the growth of e-commerce and further socioeconomic reliance on IT, the organizations that have achieved these gains will be well positioned to outdistance those who were less aggressive. Figure 1 depicts the silver linings and competitive...

E-commerce companies such as Amazon, Alibaba and Flipkart process billions of orders every year. However, these orders represent only a small fraction of all plausible orders. Exploring the space of all plausible orders could help us better understand the relationships between the various entities in an e-commerce ecosystem, namely the customers and the products they purchase. In this paper, we...

The maturing of e-commerce, the diffusion of call centres into the B2B space and purchaser demands on price and service are leading to rapid change in the route to market in many B2B sectors, with shifting combinations of channels being offered to the customer in the search for advantage. In this situation managers can no longer rely on the channel resources that they have assembled to provide ...

In this paper, we report on two user-centric evaluation studies of COPLINK, a suite of criminal data mining and knowledge management applications developed at the University of Arizona. Our evaluations concentrate on system usability and user acceptance in the law enforcement setting. Findings from our studies provide insights to digital government systems evaluation and also shed light on how ...

This paper seeks to develop a conceptual model that is inherently suitable for analyzing the complexity of B2B e-market and transaction performance in China. The case study of CCEC.com provides an insight on how one excellent B2B e-market has executed a successful strategy utilizing the existing source within the current business climate of China. The data from the case research illustrate e-co...

Content Management becomes a cornerstone issue of successful B2B electronic commerce. B2B marketplaces bring together many online suppliers and buyers, which use different standards to describe their products. Particularly, they use different content standards to specify the products with product classification hierarchies and product attributes, and different catalog representation standards t...