This article assesses the role and likely impact of marketing on the adoption of e-government initiatives. Although the role of tactical marketing in increasing awareness and enhancing adoption has been recognised, strategies required for realising the benefits of marketing e-government services have not been forthcoming. Given that citizens’ usage behaviour of e-government services remains sub...

The paper first analyses the characteristics of governance in the information age, illustrates the advantages of E-government services; Second, deals with the implications and key elements for good E-governance; finally points out the urgent tasks for good E-governance in China, emphasizing governmental responsibility on primary education, human resource cultivation, sustainable social and econ...

Trust has been acknowledged to be an important determinant of e-commerce acceptance. Therefore, understanding the nature and importance of trust is momentous in promoting e-government adoption. This paper reviews the trust discussion in business-to-consumer (B2C) e-commerce and government-to-individuals (G2IS) e-government. The aim of the paper is to identify potential differences as well as co...

The concept of local e-Government has become a key factor for delivering services in an efficient, cost effective, transparent and convenient way, in circumstances where a) citizens do not have enough time available to communicate with local authorities in order to perform their responsibilities and needs, and b) information and communication technologies significantly facilitate administrative...

In this paper we discuss the current status and existing potential of performing efficient and reliable e-commerce in one of the principal trade and transportation hubs of Southeast Asia, namely Hong Kong. We provide an overview of a number of components that are prerequisites for e-commerce. Telecommunications , broadcasting and new digital and interactive services (iTV) form an innovative alt...

The purpose of this paper is to make a further contribution to the theory and to the understanding of e-Governance. In doing so, the paper proceeds by an in-depth analysis of three cases, which, we think, are particularly illustrative of the three main dimensions – i.e., e-Service-Delivery, e-Regulation and e-Policy-Making – of evolving e-Governance practice and theory. By analysing the cases f...