in this paper, we are going to investigate the growth of the iranian maritime transport with a focus mainly on the north - south transit corridor, review of dry ports in order to support the iranian container terminals at the south ports in order to increase the volume of container storages at the terminals. for the purpose of assessing the outcome of port operational management, the balanced s...

many of the so-called organizational strategies on which companies are dependent, are not endurable. these strategies may not be well structured and cannot stand the test of time. thus, making the right decision is extremely important for strategic planning. the proposed strategy formulation framework in this paper (fuzzy bsq) is a powerful management tool in strategic planning that integrates ...

Executive Summary : This presentation proposes a conceptual framework for assessing the business effectiveness and quality of Information Management (IM)Services in organizations by using a Corporate Information Management scorecard. The presentation applies the ‘Balanced Scorecard’ tool used by organizations typically for management strategy and performance measurement in the area of Informati...

This paper discusses issues and strategies in implementing Balanced Scorecard to facilitate strategic planning in a small private university library. Bond University has been using the Balanced Scorecard to measure and manage its performance. One of the challenges in implementing the Balanced Scorecard is selecting appropriate performance measures for the four areas of the Balanced Scorecard wh...

Robert Kaplan's Balanced Scorecard has played an important and welcome role in the nonprofit world as nonprofit organizations have struggled to measure their performance. Many nonprofit organizations have taken both general inspiration and specific operational guidance from the ideas advanced in this important work. Their pioneering efforts to apply these concepts to their own particular settin...

In the UK, the split between opposition and supporters views of the National Health Service (NHS) performance ratings system is growing. Objective argument and consensus would be facilitated if a methodology was developed which showed the cause and effect relationships between the components of the performance rating system. The NHS hospital trust performance ratings data used in 2002 and 2003 ...