this paper examined disagreement in two sets of data in the context of service encounters: problem-solving interactions (doctor-patient communication) and purchase-oriented encounters (pharmacies) from a cross-cultural perspective (spanish-british english). we proposed assertiveness, a term that refers to both socio-psychological and linguistic features of communication, as a concept that may h...

Doctor-patient communication is crucial in medical care as it is the significant instrument by which information influential to doctor’s decisions of patients’ health condition, their treatment plan or further examinations is provided and exchanged. While extensive studies on doctor-patient interaction in Western cultures have been made from both medical and linguistic perspective and communica...

We studied consultations between a doctor, emergency nurse practitioners (ENPs) and their patients in a minor accident and treatment service (MATS). In the conventional consultations, all three people were located at the main hospital. In the teleconsultations, the doctor was located in a hospital 6 km away from the MATS and used a videoconferencing link connected at 384 kbit/s. There were 30 p...

BACKGROUND Research suggests that doctor-patient communication patterns and patient satisfaction are influenced by gender. However, little is known about the effect of gender in consultations with foreign language-speaking patients and in interpreter-mediated consultations. METHODS The objective of the study was to explore the effect of doctor-patient gender concordance on satisfaction of for...

BACKGROUND As health care systems around the world shift toward models that emphasize self-care management, there is increasing pressure for patients to obtain health information online. It is critical that patients are able to identify potential problems with using the Internet to diagnose and treat a health issue and that they feel comfortable communicating with their doctor about the health ...

this research is a descriptive study which had been performed in order of settlement of communication between the nurses with the confinded patients in the internal cardiac wards in the hospital affiliated to ministry of health and medical educations of tehran. this research has been done in twelve internal cardiac. wards of the hospital affiliated to the ministry of health and medical educatio...

BACKGROUND Location of practice, such as working in a rural or urban clinic, may influence how physicians communicate with their patients. This exploratory pilot study examines the communication styles used during doctor-patient interactions in urban and rural family practice settings in Western Canada. METHODS We analyzed observation and interview data from four physicians practicing in thes...

This pilot qualitative study of the doctor and medical student’s perspective of the doctor-patient relationship has a specific focus on communication through analysis of their perspectives on communication, limitations, and stresses based on seven semi-structured interviews. The research identified an acceptance of patient empowerment, with homologised relationships, but time limitations hinder...