Electronic commerce involves a wide range of activities. The goal of electronic commerce is to improve the way in which business is conducted, through technology. This could be as simple as establishing a computer-mediated relationship between consumer and business, between business and supplier, or between supplier and manufacturer. It could involve automation of existing business systems, suc...

Mobile phone has become an integral part of our lives. The penetration rate of mobile phones in the developing countries has increased abruptly and this is a good sign for the banking sector. Mobile banking is the most recently launched innovative feat in the banking sector. The unique ability of mobile banking to perform banking transactions irrespective of place and time has given a competiti...

Banking transactions using smartphones or more commonly known as “smartphone banking” are increasingly becoming popular as a way for financial transactions given the growing number of smartphone users. The smartphone banking is considered to be different from mobile banking because of the unique and innovative features of smartphones a combination of a computer and mobile phone that can easily ...

The major banks in India are increasingly providing services through electronic channels such as ATMs, internet banking, tele banking and mobile banking. The paper is an attempt to examine the various usage patterns by customers of these technologyenabled services provided. A survey research is conducted among the customers of some of the leading banks in India who are residing in the selected ...

The world banking industry is undergoing a large-scale transformation. Banking systems and financial markets, both domestic and international, have been undergoing a series of profound changes. One of the main driving forces of these worldwide changes is the introduction of innovations in new information technologies. Against these trends, industrial structure in the banking industry and bankin...

NTEREST IN BANKING MATTERS surged in the 1980s, when the U.S. banking system experienced considerable difficulties after several decades of stability. During the decade, the number of bank failures increased sharply, and banks in general experienced increasing problem loans and dwindling capital. Most banks recovered their financial strength in the early 1990s thanks to improved economic condit...

The security risks of Internet banking have always been a concern to the service providers and users. There has been a global trend to adopt a multi-factor authentication scheme to increase the security of Internet banking. However, the introduction of two-factor authentication has not been well received. Particularly, there has been a conception that it creates barriers to Internet banking use...

NetBank is a successful Internet startup. In late 2001 it was the only Internet Bank that really succeeded in the U.S. By the end of 2001, Netbank operated nation wide with nearly a quarter of a million customers. The number of accounts grew at 275 percent per annum compounded since incorporation. This case describes the development of NetBank and addresses the issues it faced in handling rapid...

Grounded in the technology–organization–environment (TOE) framework, we have developed an extended model to examine factors, particularly technological, organizational and environmental factors, which influence e-banking adoption in Jordanian banks. This article added some constructs to (TOE) framework, other factors were excluded. The independent variables are the (technology readiness or comp...