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This study examines the decision-making process of customers focusing on how purchase intention is transformed into actual purchase. Specifically, we investigate 1) how purchase intention is formed, 2) how purchase intention drives action, and 3) what factors stand between purchase intention and action. After reviewing literature on purchase intention and action, and the product evaluation mech...

Manufacturers need to satisfy consumer demands in order to compete in the real world. This requires the efficient operation of a supply chain planning. In this research we consider a supply chain including multiple suppliers, multiple manufacturers and multiple customers, addressing a multi-site, multiperiod, multi-product aggregate production planning (APP) problem under uncertainty. First a n...

This document provides a description of a 2 liter hydrocarbon liquid flow calibration standard operated by the National Institute of Standards and Technology (NIST) Fluid Metrology Group to provide flowmeter calibrations for customers. This facility uses a passive piston prover technique where fluid is driven by pumps while the measuring piston is pushed by the fluid over a measured length duri...

Automotive service enterprise location is an interesting and important issue in the logistic field. In practice, some factors of its facility location allocation (FLA) problem, i.e., customer demands, allocations, even locations of customers and facilities, are usually changing, and thus FLA problem features with uncertainty. To account for this uncertainty, some researchers have addressed the ...

Mobility of the wireless user creates uncertainty in demand and non-optimum use of radio resources. Current wireless networks are periodically re-configured manually to improve network performance. These network reconfiguration and performance optimizations consume thousands of engineering hours and are often done by trial and error. However, the benefit of these efforts will be minimized as in...

We present a model of dynamic resource allocation in a setting where continuity of service is important and future resource availability is uncertain. The paper is inspired by the challenges faced by HIV clinics in resource-limited settings in the allocation of scarce HIV treatment among a large pool of eligible patients. Many clinics receive insufficient supply to treat all patients and the su...

Quality uncertainty and high search costs for identifying relevant information from an ocean of information may prevent customers from making purchases. Recognizing potential negative impacts of this search cost for quality information and relevant information, firms began to invest in creating a virtual community that enables consumers to share their opinions and experiences to reduce quality ...