The more a marketing paradigm evolves, the more long-term relationship with customers gains its importance. Also, the move towards a customer-centred approach to marketing, coupled with the increasing availability of customer transaction data, has led to an interest in understanding and estimating customer lifetime value (CLV). There are several researches about the CLV formulas and calculating...

in this study, the impact of knowledge management components including knowledge acquisition, dissemination of information technology knowledge will be studied to identify and record the requirements in customer orientation. the role of organizational factors as well as customer orientation variables is analyzed as mediating moderating variables. the methodology of the research is practical by ...

electronic government is a new concept that governments according to level of development implement in different ways. utilizing informational systems in business sections has created potential context for developing electronic government. customer relationship ‎management (crm) is an important system in management that helps to develop electronic government and promote citizenship-based in org...

This paper describes the filtering approach for searching documents whose structure is defined by a grammar. The method is based on the theoretical model for defining filters to specify information interest of a user. It is employed to find documents in SYNDOC, a syntax-directed text processing system. The method is suitable, for example, for SGML and ODA documents. The user selects a grammar a...

This paper browses through some well-known meta-heuristic search strategies, and briefly discusses some of their recent applications to the VLSI layout design process. It starts with very brief description of the different phases of VLSI layout design, and a brief overview of Meta-Heuristic search strategies. Since most of the VLSI layout design problems are hard optimization problems, the conc...

Buffering of intermediate results in dataflow diagrams can significantly reduce latency when a user browses these results or re-executes a diagram with slightly different inputs. We define the optimal buffer allocation problem of determining the buffer contents which minimize the average response time to such user requests. We show that this problem has several characteristics which render trad...